Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received our settee and we are extremely happy. From sale to delivery we received excellent service. We would like to say a special thank you to Andy and Steve the delivery men for going the extra mile in delivering our settee and being polite and professional. We will definitely buy from Ponsford again.”

Helpful Report

Posted 1 year ago

Dear, Mr & Mrs. Tillyard. Thank you for leaving a delightful review for our team and you are very happy with your new sofa. We will pass the feedback along to our team! Best wishes Ponsford Marketing Team

Posted 1 year ago

“Your carpet fitters Paul and Will did an amazing job on our entrance hall which due to different heights was challenging but the carpet flows into the hall and matches perfectly We are very pleased Thanks”

Helpful Report

Posted 1 year ago

“Dave and Will fitted a lounge and two bedroom carpets for us. They made a lovely job of it with the minimum of fuss. Top notch professional job! Looking forward to seeing them again when we are ready for carpets in the remaining rooms and the hall, stairs and landing.”

Helpful Report

Posted 1 year ago

“Graeme and Dave fitted our carpets and did an excellent job. Polite and friendly and left the house spotless afterwards. Really knowledgeable and helpful when it came to moving furniture and removing doors. First class service from start to finish, would highly recommend Ponsford to anyone.”

Helpful Report

Posted 1 year ago

“Excellent customer service, always first class. Dave and Will were my carpet fitters and what a lovely people. Attention to detail second to none, very friendly and more importantly didn't excellent job. Very considerate, cleaned up when the fitting was finished and left absolutely no mess, they even hoovered the carpet! I'm absolutely over the moon! Would definitely use Ponsfords again, the only place to go for good quality and great customer service.”

Helpful Report

Posted 1 year ago

Dear Jan. Thank you for taking the time to leave a wonderful review. We really do appreciate the feedback and will pass this along to our team. We hope to see you again soon! Ponsford Marketing Team

Posted 1 year ago

“Bedroom carpet fitted by Dave, Paul and Will. Service second to none from visiting the shop to choose the carpet, measuring up and fitting. All staff really professional, polite and efficient. As always excellent. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a 5* review for our carpet team. We will pass along the fabulous feedback. Ponsford Marketing Team.

Posted 1 year ago

“We recently purchased carpets from Ponsfords and the service was just perfect. The fitters (Graham and Connor), were polite and excellent at their job. (Thanks for the special finish on the bottom step Connor, it looks lovely). They were so good at finishing everything off I didn’t even have to vacuum! Thanks also to fitters Dave, Paul & Will who jumped in to help on the second day to ensure that the job was finished on time. Our carpets look amazing, thank you. We would never buy our carpets from anywhere else.”

Helpful Report

Posted 1 year ago

“Very happy with the excellent service provided by Craig and Rob. They gave a first class service in every way. Everyone we have dealt with has been extremely helpful.”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review! We will pass this on to our team. Ponsford Marketing Team

Posted 1 year ago

“Rob and Andy were our delivery drivers. Both were excellent and did a great job despite some difficulties. Nothing was too difficult for them”

Helpful Report

Posted 1 year ago

Dear, Spencer Thank you very much for a fantastic review. We will pass this on to the team. Ponsford Marketing Team.

Posted 1 year ago

“Very happy with the efficient service provided by Rob and Andy delivering our new bed base and headboard as well as removing the old ones, all done cleanly, carefully and with a friendly manner.”

Helpful Report

Posted 1 year ago

Dear Beth and Stefan, We are thrilled to hear about your experience with our team. We hope to see you again. Ponsford Marketing Team.

Posted 1 year ago

“Brilliant service by Dave the carpet fitter. Small area of carpet replaced. Really friendly and professional.”

Helpful Report

Posted 1 year ago

“Graeme and Will fitted the carpet today. Highly professional , taking great care to ensure that the fitting was managed effectively. Very helpful and a credit to Ponsfords.”

Helpful Report

Posted 1 year ago

“Many thanks indeed to Graeme and Will who did a first class professional job fitting a carpet in a large living room and hall. They worked rapidly to help move furniture before and after the fitting, for which we were most grateful. They left everything very clean and tidy too. Graeme and Will were most considerate whilst working around us, and we very much appreciated their sense of humour and mutual banter which never intruded into the work in hand. They and Scott back at base were great ambassadors for an excellent family firm. From two extremely satisfied customers. 😁👍”

Helpful Report

Posted 1 year ago

“Andy & Rob delivered our Console table this morning and were excellent. They were very respectful, efficient and helpful., a great advert for Ponsfords service.”

Helpful Report

Posted 1 year ago

“Andy and Rob delivered and installed our new sofa. They were both very professional, polite and informative.”

Helpful Report

Posted 1 year ago

“The whole process from selection of appropriate furniture, through purchase, payment and delivery went smoothly. The shop was busy on the first day we went but once we found a salesperson, we were given useful and clear explanations of the products on offer to help us make a choice; the whole process of purchase was explained clearly without any undue pressure to buy. Our delivery men, Steve and Rob, were careful to avoid damage and coped well with the tight fit of the larger items through our doorway. They made sure we were happy with the product and its placement in the room before they left. Positive experience!”

Helpful Report

Posted 1 year ago

“Thanks to Dave and Paul for a great job in fitting my new carpet. Very professional in every way including clearing up and helping move furniture.”

Helpful Report

Posted 1 year ago

“New sofa looks great. Delivery lads Craig and Rob very informative and helpful.”

Helpful Report

Posted 1 year ago

Thank you for a wonderful review. We hope to see you again soon. Ponsford Marketing Team.

Posted 1 year ago

“Graeme & Connor fitted out staircase and landing carpet today. As per usual a first class service from Sheffields best. We’ve had Graeme in the past at previous properties and his standard of work is spot on. Connor is lucky to be learning from him.”

Helpful Report

Posted 1 year ago

“Mrs Booth. Paul and Dave fitted my sitting room carpet today. Paul had previously fitted Hall,stairs and landing last year. As on previous visit they were punctual, professional and on both occasions the result was of a very high standard. They had to contend with some heavy furniture whilst fitting the carpet. I would thoroughly recommend the carpet team from purchasing to fitting.”

Helpful Report

Posted 1 year ago

Dear, Mrs. Booth. Thank you very much for such a wonderful review. We will pass this feedback on to the team. Ponsford Marketing Team

Posted 1 year ago

Ponsford is rated 4.9 based on 981 reviews