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Ponsford Reviews

4.8 Rating 886 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

4.8

Based on 886 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Mr & Mrs Vickers

Ponsford 4 star review on 18th November 2021

Ponsford 4 star review on 18th November 2021

Ponsford 5 star review on 31st August 2021

Christopher Cave

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 7th January 2020

Ms Sharon Phelps

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm extremely happy with the service, this is my second time coming to Ponsford and it's great to see the level of service remains the same high standard as before. Ponsford took the time to help me match the fabric and colours as best I can with my blinds and carpet (one fully decorated). I want to thank Rob and Craig who were very polite, moved the chair into my office and respectful of my house.”

Helpful Report

Posted 1 month ago

Dear Ashley, Thank you so much for the wonderful review. The Fama Kangou looks fabulous. We will pass the feedback to our teams. Ponsford Web Team

Posted 1 month ago

“Craig and Rob delivered a mattress to us a week or so ago. Apologies for the late reveiw. They were both very polite and cheerful. Thank you”

Posted 3 days ago

“Karl,Paul and Nathan delivered a very trouble free and professional service, including measuring up and fitting our sisal carpet on our stairs and landing. We are extremely happy with the service offered and end result. We would not hesitate in recommending Ponsford The Home of Furniture”

Posted 5 days ago

“Always a pleasurable experience shopping at Ponsford, furniture delivered today by Rob and Marino, polite and friendly as always, would highly recommend”

Posted 6 days ago

“First class service from start to finish All the staff at Ponsford were great they kept us informed when the furniture was arriving Rob & Marino who delivered the furniture handled it with care and carefully unpacked everything will use Ponsfords again”

Posted 6 days ago

“What a lovely bunch of people that came to fit carpets throughout the whole house. Graeme, Dave and Will are the ultimate professionals, very pleasant and easy to converse with. I can highly recommend the A-Team from Pondsford.”

Posted 1 week ago

“Always excellent service from sales through to delivery… I felt the sales advisor was interested and made me feel relaxed and gave the best advice..delivery was dealt with as little upheaval to myself and home and were very efficient…”

Posted 1 week ago

“Brilliant service as always, delivery was quick and careful 👏”

Posted 1 week ago

“Craig and Rob delivered my new Fama sofa yesterday. They were friendly and efficient, taking my old one out and making sure my carpet was protected. They showed my how the two seater fitted together and how the reclining function worked. They even gave me tips on dismantling it should I ever move house. The whole process was brilliant, from ordering to delivery and each staff member I have met has been considerate and helpful. I love my sofa!”

Posted 1 week ago

“We had a stairs/landing carpet fitted over two floors by Paul and Nathan. Easy team to have around, always polite and professional. I’m a perfectionist, Paul is a perfectionist. Happy days! I would have included a photo but it didn’t appear to upload.”

Posted 1 week ago

“Excellent service from, Graeme, William and Nathan when they recently fitted our new carpet. They moved furniture back into place and even moved furniture that we had moved into the conservatory. A first class team. Many thanks.”

Posted 1 week ago

“Dave and Will fitted our bedroom carpet in May, and did a fantastic job as it has a large wardrobe that cannot be moved, they managed to get the carpet underneath so it looks perfect. Always polite and courteous as always from the Ponsford teams”

Posted 1 week ago

Dear Mr Heptinstall, Thank you for the 5* review for our Ponsford teams. We will pass along the feedback and hope to see you again at Ponsford :) Ponsford Web Team

Posted 1 week ago

“Paul, Graeme and Nathan fitted carpets in our house and we were incredibly impressed. Their workmanship is simply outstanding. They were so meticulous. We’ve used several good carpet companies in the past but Ponsford were on another level of excellence altogether. I would not hesitate to recommend them. Thank you!”

Posted 1 week ago

“Many thanks to Rob and Marino for their pleasant service. Delivered our furniture and negotiated a less than easy access with skill and professionalism.”

Posted 2 weeks ago

“Good service all round including prompt efficient and courteous delivery.”

Posted 2 weeks ago

Thank you for the 5* review. We are extremely happy you are satisfied with the service provided by Ponsford. We hope to see you again soon. Ponsford Web Team

Posted 1 week ago

“The service provided by the carpet fitters Paul, Will and Nathan was really excellent. Their work was of the highest quality and professionalism. I was really impressed by their attention to detail, friendly attitude, readiness to move furniture around and to ensure all electrical equipment was working after the fitting. Overall highly recommended.”

Posted 3 weeks ago

“From booking through to fitting you get what you pay for. The team of fitters were really helpful as well as meeting a high standard . Would highly recommend.”

Posted 3 weeks ago

“Dave and Will came today to fit our lounge carpet, also replacing other door plates that went between laminate floor and tiles which were put in by the previous house owner These proved to be problematic as they had been fitted incorrectly but Dave and Will took great care and sorted these. The carpet itself was fitted perfectly and looks fabulous. Both guys were really respectful to our furniture and fittings and tidied up completely after they’d finished as well as helping to furniture back. Job well done by Dave and Will who obviously take great pride in their work. We have always used Ponsfords for all our flooring needs and they never disappoint and are always brilliant from start to finish. They are very competitive price wise and you always feel you are getting personal service.”

Posted 3 weeks ago

“5 stars for carpet fitters Graeme and Dave. We’re really pleased with the high level of care, attention to detail and skill when boarding the old floorboards and then fitting the new underlay and carpets. Thank you, they look great!”

Posted 3 weeks ago

“Friendly and professional service throughout. Showroom staff knowledgeable and not pushy. Great delivery service today from Rob & Steve.”

Posted 3 weeks ago

Thank you for the wonderful feedback for our Ponsford Teams. We look forward to welcoming you in-store again soon. Ponsford Web Team.

Posted 1 week ago

“We had our carpet fitted by Paul,Dave, Will and Nathan. They were very professional and efficient as well as very tidy. End result was excellent. Would definitely recommend.”

Posted 3 weeks ago

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Ponsford is rated 4.8 based on 886 reviews