Ponsford Reviews

4.9 Rating 943 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 943 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent set from ordering to information and updates about delivery. Craig and Tom delivered our Stressless chair, polite and professional. Product protected throughout delivery process. Thank you”

Helpful Report

Posted 1 year ago

“I first went into ponsford very apprehensive as if im honest i thought it was just for the rich people! O how wrong i was the quality and prices were a pleasant surprise. I had a lovely lady called Ella Marie who served me she was amazing and made me feel so at ease and was extremely helpful a real credit to your team nothing was too much trouble for her- amazing service - thank you Ella Marie After ordering my sofa rob and Steve came out to make sure the settee would fit and no issues getting it in they were also lovely and think this a great service before hand to put your mind at ease. On delivery day it was Rob & Steve who came they were professional kind and very helpful on advise again another credit to your team. Im a very happy customer”

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Posted 1 year ago

“I’m always extremely pleased with everything that Ponsford is about. Excellent ranges, customer service, delivery etc.”

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Posted 1 year ago

“Great service and efficient delivery”

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Posted 1 year ago

“We are well pleased with the sofas and recliner we bought recently. Salespeople were knowledgeable and helpful. Delivery was in two lots and both were early in the specified time slot. The delivery teams were friendly, efficient and speedy.”

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Posted 1 year ago

“Graeme and Will delivered my three rugs today. They unpacked each one and put them carefully in both the office and the lounge. Moving my furniture and putting the rugs exactly where I wanted them. They put all the furniture back on the rugs and took all the packaging away. Very impressed with them both. They were very nice and helpful, nothing was to much for them. I wouldn't hesitate to recommend them.”

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Posted 1 year ago

“New mattress delivered today, thanks to Steve and Andy for an efficient and courteous delivery.”

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Posted 1 year ago

“Had the pleasure of Dave and Will to lay carpet for us. Absolute top service. Perfect gentlemen. Cleared everything away and we honestly cannot see the join. Thank you so much. Wouldn't go anywhere else for floorcovering.”

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Posted 1 year ago

“Graeme and Dave fitted a bedroom carpet last week, and were, as before, efficient, polite, friendly & tireless in doing a job to perfection. I am delighted with the level of service that they provide, as with all the staff with whom I have had contact. I would not hesitate to return to Ponsford for any purchases in the future, and if carpet fitting were required, I would hope that Graeme and Dave could be the people to do it. They are exceptional - thank you.”

Helpful Report

Posted 1 year ago

“Graeme, Dave and Conner came out to fit my stair carpet today and they were absolutely brilliant, very polite and professional, they did an amazing job and the carpet is beautiful. Thank you gentlemen for all your hard work.”

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Posted 1 year ago

“Connor and Graham did fantastic job fitting our carpets. Took extra care as we’d just had the room decorated and left it absolutely spotless. Friendly and professional and nothing was too much. Great service from everyone at Ponsford.”

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Posted 1 year ago

“Just had stair runner and landings fitted by Ponsford a big thank you to Dave Will and Paul nothing was too much trouble turned up on time were absolute perfectionists The Ulster carpet was well worth the wait I would definitely go to Ponsfords again no hesitation infact I never knew they had such a fantastic range of rugs and carpets”

Helpful Report

Posted 1 year ago

“My visit to Ponsford was very easy, staff were polite, informative & no hard sell. I was allowed plenty of time & made more than one visit before I settled on my choice. Delivery was easily organised & Rob & Craig were v kind in setting everything up & took care in my home, ensuring I was happy before they left. They assured me my old furniture would be safely disposed of & removed all packaging. Great service, thank-you!”

Helpful Report

Posted 1 year ago

“Will, Paul and Graham fitted our carpets earlier this week. We cannot speak too highly of the service and customer care we received. They were courteous and respectful of our home and the carpets were fitted exceptionally well. Thank you for your excellent service! Best wishes, the Hambleton Family, Sheffield”

Helpful Report

Posted 1 year ago

“We have recently had our bedrooms carpeted by Paul,Dave and Will. What a fantastic job, couldn’t have wished for a better crew of lads. Very professional, and a pleasure to have In the house. Can’t wait for them to come back next month to fit the hall and then the lounge.”

Helpful Report

Posted 1 year ago

“Paul, Dave & Connor did an excellent job fitting carpets throughout our new house. The stairs in paricular were not straightforward but they came up with a plan that worked. Overall very pleased and highly recommended.”

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Posted 1 year ago

“After excellent service fitting a carpet in March 2020, our lounge carpet was recently water damaged and advice was sought from Scott in the carpet department. He was extremely helpful and arranged for a fitter to attend. Graeme, the fitter, was extremely knowledgeable, professional and hard working and soon had the problem sorted. This is a company which truly knows how to give the best customer service. Thank you to all, especially in the carpet department.”

Helpful Report

Posted 1 year ago

“We purchased a number of carpets from Ponsford - stairs, landing, lounge and bedroom. Very pleased with the fitting - lots of attention to detail and friendly, polite fitters. Took their time to do an excellent job. Would use again if I needed a carpet.”

Helpful Report

Posted 1 year ago

“Excellent service from Scott and Carl - very helpful and flexible with date changes caused by unexpected events. Also thanks to Graeme, Dave, Connor and William who fitted a large carpet in the lounge and a slightly complicated fit in the hall - doing a good job in a customer friendly and cheerful manner.”

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Posted 1 year ago

“Rob and Marino delivered our new sofa's on Tuesday They were friendly and very careful when bringing the new sofa's in and removing the old ones. A credit to the delivery team.”

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Posted 1 year ago

Ponsford is rated 4.9 based on 943 reviews