Received two leather sofa’s in June, raised an issue in January, independent upholsterer agreed an arm needs attention in February and despite numerous phone calls I am still waiting for someone to contact me to agree a way forward. A lady from the service department ensured me the issue was continuously being chased up and I would be kept up to date, sadly not. Appalling customer service.
1 year ago
Ponsford has a
4.9
average rating
from
937
reviews
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