Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service went above and beyond to get carpets fitted early for my friend coming out of hospital,Graeme and Paul was amazing tidied up after themselves and put furniture back in place.Thankyou”

Helpful Report

Posted 1 year ago

“Thanks to Graeme and Paul for an excellent job fitting our new bedroom carpet. Courteous and friendly, professional and efficient. Excellent customer service!”

Helpful Report

Posted 1 year ago

“Dave and Will were first class carpet fitters and we would like them to fit our next carpets. Polite, smartly dressed and efficient.”

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Posted 1 year ago

“Carpets fitted by Dave and Will and we would like them to fit the remainder. First class service and fitting. Polite, smart and efficient.”

Helpful Report

Posted 1 year ago

“Paul & Will did a really great job fitting carpets to our 4 bedrooms over a two week period. They were professional at all times but also friendly and informed us as to what was happening throughout. They also gave good advice and treated our home with the utmost respect. We wouldn't hesitate to recommend Ponsfords for carpets as the whole process from advice on carpet choices, measuring and fitting all went smoothly. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent delivery service from Steve and Tom. Took great care manoeuvring the furniture into the house, protecting carpets and explaining aftercare etc. Have used Ponsford for many years and always very pleased with the service from all the staff.”

Helpful Report

Posted 1 year ago

“The whole carpet team did a great job. We would like to thank Paul and Will for doing an excellent job of fitting our stair carpet this week. Maureen and Frank Wright”

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Posted 1 year ago

“Greame and Connor did an excellent job fitting the new carpet last week. The sales team were excellent and gave us advise when choosing the carpet, Thank you”

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Posted 1 year ago

“Paul & Will fitted our bedroom carpet yesterday. They were friendly and professional and did an excellent job. We are very pleased with the carpet and how it looks.”

Helpful Report

Posted 1 year ago

“A pleasant experience visiting the showroom, no pressure but informative sales team. Pre delivery access inspection worked well with arms disconnected from sofas pre delivery as promised then reattached expertly on delivery. Delivery team took there time, lots of protective blankets, after care explained. Overall very happy.”

Helpful Report

Posted 1 year ago

“EXCELLENT SERVICE FROM STEVE & TOM DELIVERY TEAM.V”

Helpful Report

Posted 1 year ago

“Delivery review only Rob and Marino delivered our new Ercol sofa yesterday. They were on time, they were professional and friendly and mindful of their surroundings. Ie took their shoes off and took care with my staircase walls etc. The furniture arrived in covers for protection which they took away along with other packaging for recycling. Good experience so far… let’s see how the furniture holds up.”

Helpful Report

Posted 1 year ago

“Paul and Will came to fit our Landing and Stair carpet. We could not be happier, they did a excellent job. Highly recommend Ponsford's for carpets. From choosing our carpet to completion all went smoothly.”

Helpful Report

Posted 1 year ago

“Excellent sales experience: Received great guidance on choosing our sofa whilst given space and time to make a choice that we were confident with. Delivery time was as predicted, and the delivery guys Steve and Tom did an excellent job, being polite, friendly and respectful of the property.”

Helpful Report

Posted 1 year ago

“We bought a Natuzzi Sofa from Ponsford in June 2021, since then we have had to have someone out three times and still have issues with it. After buying furniture from them in the past, on this occasion we are very disappointed with this piece of furniture.”

Helpful Report

Posted 1 year ago

“Conner and Graeme did an excellent job fitting a carpet experty, cleanly, rapidly and with their good humour and furniture shifting could not have been morehelpful. Scott's organisation completed what we've come to expect from Ponsfords Super Service. Many thanks to all.”

Helpful Report

Posted 1 year ago

“We found all the staff friendly and extremely helpful, particularly in the customers service and the delivery of our furniture. Craig & Tom did a fantastic job. many thanks to all concerned.”

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Posted 1 year ago

“I now live in West Yorkshire but will always happily make a trip back to Ponsfords as the quality & service is absolutely unbeatable. The staff are so friendly, knowledgeable & nothing is too much trouble. This is consistent from the staff in the showroom itself, to the logistics & delivery team, who take such care ensuring items arrive in immaculate condition.”

Helpful Report

Posted 1 year ago

“Paul and Will did a first class job fitting our bedroom carpet. Not only did they do an excellent job of fitting but were extremely helpful and meticulously tidy. The whole service from the staff at Ponsfords has been great. I would highly recommend them”

Helpful Report

Posted 1 year ago

“After purchasing a living room carpet 18months ago which we were really happy with, we have also just had a new bedroom carpet from Ponsfords. Different team of fitters this time, Dave and William made an excellent job of the fitting. Have been a customer of Ponsfords 30+ years and can highly recommend them for quality and service.”

Helpful Report

Posted 1 year ago

Ponsford is rated 4.9 based on 981 reviews