Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so happy with our fabulous lounge furniture. Customer service from choosing it to delivery has been excellent. Rob and Marino did a superb job of delivering and assembling our order, were very polite, careful didn’t leave a speck of dust behind them!”

Helpful Report

Posted 1 year ago

Dear Irene, Thank you for leaving a wonderful review. We will pass this along to our sales and delivery team. Ponsford Web Team

Posted 1 year ago

Dear, Irene. Thank you for leaving a *5 review for Rob and Marino. We are pleased you are happy with the furniture and delivery service. We hope to see you again soon. Ponsford Web Team.

Posted 1 year ago

“From start to finish in buying settees we have had excellent support and service from all the staff involved. They have all been extremely helpful and informative after many visit to store to ensure that our choice was correct. Welcome good coffee and cakes in the cafe. Delivery of the settees was excellent thanks to Steve and Craig. Ponsford is always our go to shop. Thanks”

Helpful Report

Posted 1 year ago

Thank you for leaving an excellent review. We appreciate the time taken and will pass this along to our sales, cafe, and delivery team. Ponsford Marketing Team.

Posted 1 year ago

“Great service, well organised delivery.”

Helpful Report

Posted 1 year ago

“Thank you Rob and Steve for the safe delivery of our fabulous new armchair. So much care was taken by you to navigate the many stairs in our town house and with outdoor shoes removed there was no worry about dirt on the cream carpet. Clear instruction and demonstration was given to operate the rocking mechanism on the chair. From the original designing of fabric options for the chair on the computer to its eventual delivery Ponsfords have shown what a high quality business they operate. Many thanks.”

Helpful Report

Posted 1 year ago

“My husband and I can’t speak highly enough of Steve and Craig who delivered and sited our new leather sofa and chair. They arrived within the time span we had been given, were very friendly and professional and treated our new furniture and home with greatest care and respect.”

Helpful Report

Posted 1 year ago

“Really happy with our carpet fitters today: Graem, Paul, Will & Jack. And with Karl's work planning and setting up. And very pleased with the result. We appreciate especially the attention to detail that Graeme & Co took.”

Helpful Report

Posted 1 year ago

“Excellent service from Ponsford all of the staff in store were knowledgeable and helpful, the delivery men Steve and Craig were fantastic and went above and beyond they were extremely thoughtful and I will definitely shop at Ponsford again we are really pleased with our new furniture highly recommend”

Helpful Report

Posted 1 year ago

“Superb service as ever from the showroom team, Carl recognised me as a previous customer from over two years ago. Seamless delivery from Steve and Craig who took care when bringing the chair into the house, blankets laid on carpet. They were friendly and had great sense of humour. Top class service as ever from Ponsfords.”

Helpful Report

Posted 1 year ago

“Excellent experience. I found the price of the carpet competitive, especially in the summer sale and for me what was outstanding was the superb job done by their own carpet fitters (not contracted out). They did a meticulous job and went beyond the extra mile! Thanks Graeme!”

Helpful Report

Posted 1 year ago

“We had some furniture delivered today by Craig and Marino the delivery drivers. They were very professional and courteous. They immediately put blankets down to protect my carpets before fetching the furniture into the house, which is much appreciated. They took away all the rubbish and my old mattress and before leaving they checked that i was satisfied with everything. As usual great service from Ponsfords and their delivery team.”

Helpful Report

Posted 1 year ago

“Graeme and Jack arrived this morning to fit our bedroom carpet. They did an excellent job and we are delighted with the results. They were quite happy to dismantle our king size bed and afterwards would have brought back all the furnishings we had removed but we were happy to do that. What also impressed me was the fact that they vacuumed the floorboards to remove dust and also dealt with a number of wires running around the edge of the floor. They were very hardworking and personable. This is the second time in a year we have had a carpet fitted by Ponsfords and I cannot recommend them highly enough.”

Helpful Report

Posted 1 year ago

“The incredible trio of Graeme, Paul and Dave did a wonderful job of fitting our Lounge/Dining room and Hall/Stairs/Landing carpets. They were so friendly, professional, efficient and polite and a pleasure to have in your home. They even volunteered to refit the furniture and left everything spotlessly clean. Thank you for an excellent job.”

Helpful Report

Posted 1 year ago

“The team , led by Graham, was professional and very respectful during fitting a new bedroom carpet , delighted with the job”

Helpful Report

Posted 1 year ago

“Excellent service all round from Ponsford, from early viewing, through purchase to delivery. The delivery champions Andy and Steve could not have been more helpful or careful with our new furniture. Brilliant service guys!”

Helpful Report

Posted 1 year ago

“Delighted with products, knowledge of sales staff and attentiveness of delivery staff.”

Helpful Report

Posted 1 year ago

“Last week Graeme, Paul and Dave delivered me two rugs and a carpet. They fitted the carpet, eased the door and placed the rugs. I was delighted with their work, they were efficient, tidy and pleasant. They didn’t think I noticed but on their way out they tightened a loose screw in my door mat well. Thank you! It only took them a minute but it was much appreciated. A few days later my new bed, mattress and ottoman arrived. Unfortunately I don’t know the names of the two gentleman but again, speedy and efficient. My new bedroom is now almost complete and I am delighted with the result. Thank goodness we still have a furniture store in the city and one which sells quality products. I have been relying on Ponsfords for over fifty years and they never disappoint.”

Helpful Report

Posted 1 year ago

“We bought two carpets. The excellent service began in the store with Karl and his knowledge and expert advice, with no pressure. We were able to reserve a carpet until the decoration was finished. Graeme and William fitted the carpets in a very professional manner and were very polite and considerate throughout. We would highly recommend Ponsfords for a faultless service from start to finish.”

Helpful Report

Posted 1 year ago

“Had three excellent carpet fitters on time and took great pride in their work and cleaned up after finishing. Cannot fault the service provided.”

Helpful Report

Posted 1 year ago

“Carpet expertly fitted by Paul, Dave and Will. They took great care in ensuring everything was done to the highest standard. It was a pleasure having the work done by them. Highly recommended.”

Helpful Report

Posted 1 year ago

“From receiving Karl’s no pressure, experienced advice and guidance on our initial passing visit through to Paul and Wills’ polite, respectful and very professional fitting, we found the whole process of purchasing our bedroom carpet from Ponsford straightforward, efficient and reassuringly good. Highly delighted with every aspect. Thank you.”

Helpful Report

Posted 1 year ago

Ponsford is rated 4.9 based on 981 reviews