Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our carpet fitting team were Graeme, Dave, Will and Paul who were everything we expect from Ponsfords. Punctual, polite, efficient, very helpful and they did an excellent job fitting carpets throughout our house. Would recommend them to anybody.”

Helpful Report

Posted 1 year ago

“Steve and Marino were very polite and professional and delivered our suite efficiently - first class service and friendly guys”

Helpful Report

Posted 1 year ago

“Delivered my goods as mentioned and placed safely at right place with caution. On time delivery made as mentioned”

Helpful Report

Posted 1 year ago

“My furniture was carefully delivered by Rob and Craig, who were polite, professional, friendly and efficient. When my first order fell through due to a company ceasing to exist, Ponsford staff were very helpful and supportive, which helped me to feel secure in my decision on a replacement choice. I am really happy with my sofas and would recommend the choice and high level of service at Ponsford.”

Helpful Report

Posted 1 year ago

“Excellent, friendly delivery from Steve and Mario.”

Helpful Report

Posted 1 year ago

Dear Brian and Sue Thank you for leaving a 5* review for our delivery team. We hope to see you again soon :) Ponsford Web Team

Posted 1 year ago

“The delivery team prompt and very helpful at their job. Well done.”

Helpful Report

Posted 1 year ago

Dear Martin, Thank you for leaving a *5 review for our delivery team. We hope to see you again soon. Ponsford Web Team.

Posted 1 year ago

“Thank you, Della. We saw you Friday and were sitting comfortably on Tuesday! Thank you for going the extra mile for us it meant a lot. We are delighted with our purchase, it looks great!”

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Posted 1 year ago

“Fantastic work by Steve and Tom delivering our sofa and chair”

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Posted 1 year ago

Good morning. Thank you for leaving a delightful review for our delivery team. We appreciate the feedback and hope to see you again soon.

Posted 1 year ago

“Sideboard and clock delivered as arranged and on time by two very helpful delivery men - Rob and Steve. Excellent service.”

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Posted 1 year ago

“Craig and Steve delivered a new mattress and took away the old one, efficient and friendly and remembered installing our lounge suite which was quite a few years ago. Reminded me why I like to use Ponsford”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a delightful review. We appreciate the feedback and will pass it along to our delivery team. Ponsford Web Team

Posted 1 year ago

“Paul and Dave were punctual, friendly and efficient when laying our carpet. Qualities we have come to expect from Ponsford staff.”

Helpful Report

Posted 1 year ago

Dear, Mr. and Mrs. Kelly. Thank you for leaving a wonderful review for Paul and Dave. We aim to keep our Ponsford standards and greatly appreciate the feedback. We hope to see you again soon. Ponsford Web Team.

Posted 1 year ago

“Carpet fitted this week by Ponsford. Very pleasant , friendly and efficient service . Cleaned up well after themselves and did a good job.!”

Helpful Report

Posted 1 year ago

Dear Rosie, Thank you for taking the time to leave a delightful review for our Carpet Fitters. We pass on the feedback. We hope to see you again soon. Ponsford Web Team.

Posted 1 year ago

“Craig & Steve delivered some furniture for us today, both nice, polite guys, offered to take item wherever we wanted despite it being very heavy which was a nice refreshing experience.”

Helpful Report

Posted 1 year ago

Dear, Amanda W Thank you for leaving a *5 review for Craig and Steve. We are pleased you are happy with the furniture and delivery service. We hope to see you at Ponsford again soon. Ponsford Web Team.

Posted 1 year ago

“5 Star service from Paul of the sales team to Craigo + Marino of the delivery team. We are happy with our new furniture which was delivered with care and attention. Good job guys keep up the good work.”

Helpful Report

Posted 1 year ago

Dear, Mr & Mrs Clark Thank you for leaving a wonderful *5 review for our sales and delivery team. We strive to make every part of your journey enjoyable when purchasing with us. We hope to see you again soon.

Posted 1 year ago

“Recently had new carpet fitted throughout our bungalow, Dave, Paul and William did an excellent job. They were polite, friendly and very professional.”

Helpful Report

Posted 1 year ago

“Paul and Jack fitted our bedroom carpet today and did an excellent job. They were friendly, courteous, and tidy. The carpet was swept for us and our bed and mattress, which we had moved out, was replaced without asking. The service from start to finish was excellent and I have no hesitation in recommending Ponsford.”

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Posted 1 year ago

“Superb customer service experience from Steve and Tom the delivery guys”

Helpful Report

Posted 1 year ago

“Steve and Craig rang me en route and were very helpful when they arrived. They put blankets down to protect the floor and covered the furniture. They explained everything and were very friendly”

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Posted 1 year ago

“Delivery team was Craig and Steve. Lovely blokes,very efficient and we were sat on the sofa in about 15 minutes.”

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Posted 1 year ago

“Very good, on time, everything ran smoothly.”

Helpful Report

Posted 1 year ago

Ponsford is rated 4.9 based on 981 reviews