Ponsford Reviews

4.9 Rating 993 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expert knows about their products, amazing showroom full of a wide variety of styles and delivery team were friendly and courteous”

Helpful Report

Posted 2 years ago

“From our initial meeting with Karl when choosing the right carpet, our experience with Ponsford's has been second to none! Karl's knowledge is exceptional and we have not even a glimmer of doubt that we have THE best carpet for our bedroom. And then along came Paul and Will to board the room and fit the carpet. And yet another exceptional job done. Extremely friendly and utterly efficient, they had the job done in no time. And apart from looking at a wonderfully fitted carpet, you wouldn't even have known they had been! A first class job. Thanks to all the Ponsford Team.”

Helpful Report

Posted 2 years ago

“Graeme,Dave,Paul,Connor & Will - extremely professional fitting of carpets for whole house - can recommend Ponsford for quality service. Thank you all very much - A & J Brown”

Helpful Report

Posted 2 years ago

“We recently bought a plaid carpet for our hall, landing and stairs, which by its nature is a complicated pattern to fit. Paul and Conner spent the day with us and were joined lunchtime by Graeme. They were all very polite and friendly and did a superb job. We would highly recommend Ponsfords and the team.”

Helpful Report

Posted 2 years ago

Good afternoon, Pat and Martin Thank you very much for leaving such a wonderful review for the team. We will pass along the feedback. The Ponsford Marketing Team

Posted 2 years ago

“The whole service has been a really friendly and efficient experience. Our delivery team Steve and Andy were the most helpful and friendly team. We love our new sofa and would definitely recommend Ponsford.”

Helpful Report

Posted 2 years ago

Good afternoon. Thank you for taking the time to leave a fabulous review. We will pass this along to the team and hope to see you again soon. Ponsford Marketing Team

Posted 2 years ago

“I recently purchased a carpet from Ponsford. The carpets fitters (Dave and Will) came this morning and were excellent, they did a superb job and were a pleasure to have in my home. I would thoroughly recommend them to anyone. Well worth a five star review.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving a wonderful review. We are very pleased you are happy with your carpets and the service provided. We hope to see you again at Ponsford. Ponsford Marketing Team.

Posted 2 years ago

“Karl came to measure for our bedroom carpets. During the time he was here he completely revised our plans for the layout and the furniture for the room with his sound advice and experienced eye. Graeme and Dave came to fit the carpet in one of the rooms. The job was perfect, but again their interest in our house and their invaluable advice on the difficulties of fitting the carpet in our next bedroom - occupied by heavy items of furniture purchased a number of years ago from Ponsfords - was invaluable. Ponsfords is a family firm which still truly lives up to that name and the staff are a credit to them. They give value for money and extra on top.”

Helpful Report

Posted 2 years ago

Dear, Karen, and Graeme Thank you for taking the time to leave a review for our Carpet Team. We are very pleased you are happy with the service and product provided. We will pass on the wonderful feedback to the team. Many thanks, Ponsford Marketing Team

Posted 2 years ago

“Delivery today from Steve and Andy from Ponsfords. Helpful, friendly and couldn’t do enough for you. Fantastic service.”

Helpful Report

Posted 2 years ago

Thank you for leaving a fantastic review for our delivery team. We will pass along the feedback and hope to see you again soon! Ponsford Marketing Team.

Posted 2 years ago

“Steve and Andy were friendly and personable. Delivered our new sofas and took away the old ones . Took care to protect floors etc”

Helpful Report

Posted 2 years ago

Dear Jo, Thank you for taking the time to leave a review for the team regarding your new sofas. We will pass along the wonderful feedback. Ponsford Marketing Team.

Posted 2 years ago

“Steve and Andy delivered our new sofa and took away the old sofa. They were courteous, considerate and friendly. Extremely quick but safe ensuring no damage to tight access and then also helpful about the new items. The best of Ponsford. Very impressed”

Helpful Report

Posted 2 years ago

Dear Anthony and Maxine, We are pleased you are happy with your new sofa and the service provided. We hope to see you again soon!! Ponsford Marketing Team.

Posted 2 years ago

“New plain carpet fitted in the Lounge, unfortunately we noticed a faint line in certain lights particularly in the morning, we contacted Scott in the flooring dept, Carl came to view and take photo's, his opinion was it was fault with the underlay, a few days later Dave & Graeme came and lifted part of the carpet and confirmed Carl's diagnosis, the underlay was faulty. D & G came back today with a complete new batch of underlay, took up the carpet and relaid with new underlay, the carpet looks fab and no line., Excellent service, excellent staff, highly recommend this company.”

Helpful Report

Posted 2 years ago

Dear, Mike, and Carol. Thank you for taking the time to leave a wonderful review. We value your feedback here at Ponsford and will pass this along to the team. We hope to see you again soon. Ponsford Marketing Team.

Posted 2 years ago

“Andy & Marino did a fab job when delivering our new suite yesterday. Everything was set up to our liking. After being without a sofa for over 3 weeks it was bliss last night sat in comfort with the fire on (electric flames with no heat) and watching the football. Thank you so much.”

Helpful Report

Posted 2 years ago

“The carpet fitters Graeme, Dave, Paul, Connor and Will have been absolutely fantastic in fitting my house with carpets. Everything they have done has been excellent and now my house has become a home. Thanks guys!”

Helpful Report

Posted 2 years ago

“We purchased 2 leather sofas and were very pleased with them, and with the service from Ponsfords. They kept us up to date with the changes to delivery date (received earlier than expected). Steve & Andy who delivered the sofas were exceptional.”

Helpful Report

Posted 2 years ago

“Excellent service from deciding on mattress to purchase and delivery. The delivery guys Andy and Marinio took such great care with the mattress and my home transporting it upstairs into the bedroom - highly recommend! Thank you!”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Having been a loyal customer for many years I asked Ponsfords for help to locate two replacement parts for a wardrobe I purchased many years ago, even though the manufacturer has since ceased trading they eventually still managed to find a solution and sent very professional fitters to my house to complete a repair and replacement. This is proof if ever needed that dealing with Ponsfords is a great experience Mr & Mrs A”

Helpful Report

Posted 2 years ago

“Very pleased with our purchase and delivery .We were kept informed from ordering our sofa to delivery. Thank you Andy and Rob.”

Helpful Report

Posted 2 years ago

“Paul, Connor and Will fitted our lounge carpet last week and did an amazing job. We are very pleased with the results. In everything they were highly professional and worked expertly as a team. I would also like to add that they were a pleasure to have in our home and immediately inspired trust. I will ask for them when we replace another carpet”

Helpful Report

Posted 2 years ago

“Thank you, Andy and Rob, for delivering our new table and chairs. Everything was really slick and well managed.”

Helpful Report

Posted 2 years ago

Ponsford is rated 4.9 based on 993 reviews