Ponsford Reviews

4.9 Rating 993 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marino & Craig did well to get our furniture into our bungalow having to remove two doors in the process. A big thank you from us well done lads 👍”

Helpful Report

Posted 2 years ago

“Excellent service. Steve & Andy, delivery drivers, amazing guys, very professional.”

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Posted 2 years ago

“Just had carpets fitted by Paul & Will. They were both extremely professional, courteous and very personable. Nothing was too much trouble for them and they left the job in clean and tidy condition. Everything removed and hoovered up. Scott who came to measure and who we met in store was equally professional. Sarah who showed us round the furniture was superb and patient. We finished up getting two reclining chairs which are a delight. We will definitely be back and recommend Ponsford's highly. Well done to all. Terry & Dawn”

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Posted 2 years ago

“Very happy with our purchase and delivery. Thanks once again Ponsford”

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Posted 2 years ago

“Had carpets fitted by Graeme, Dave and Will. Perfect job and couldn’t be happier! They were so helpful, absolute credit to Pondsfords.”

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Posted 2 years ago

“Outstanding service (as usual) from start to finish from Ponsford. We had excellent advice from Karl who came to measure up for some new carpets, and he promptly provided a very reasonable estimate. Paul and Dave fitted the carpets yesterday and they did a wonderful job. They were friendly, efficient and professional and they are extremely skilled in their trade, showing great attention to detail. We are thrilled with the end result. Thank you once again to the fantastic carpet team at Ponsford for a job very well done.”

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Posted 2 years ago

“Many thanks to Ponsford's delivery team Craig and Marino. They did a great job getting our new sofa and two armchairs into our living room. Had to take off our front and dining-room doors to do it, but remained calm and kept their good humour! The furniture is beautifully made and extremely comfortable. We had to wait 7 months for it but Ponsford's kept us regularly updated, for which we were very grateful.”

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Posted 2 years ago

“An excellent job done by Steve and Andy when delivering our new settee. Thanks”

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Posted 2 years ago

“Graeme/Dave fitted my new dining room carpet. Reliable and really helpful.”

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Posted 2 years ago

“We have recently purchased two reclining leather armchairs and the service within the store was excellent. The customer service team followed this up with further good service when calling to advise the approximate delivery time of our goods. The delivery team of Steve and Andy also offered good customer service and ensured that the armchairs were in place and gave advice on how to look after them. We are really happy with the purchase and would recommend Ponsford to anyone”

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Posted 2 years ago

“Delivery at expected time. Friendly efficient delivery team Craig and Rob”

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Posted 2 years ago

Thank you for taking the time to leave a fantastic five-star review for Craig and Rob. We value your feedback and will pass this along to the team. We hope we see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Craig and Marino delivered my new kitchen furniture today. They were extremely helpful and efficient and nothing was too much trouble for them. An excellent standard of customer service.”

Helpful Report

Posted 2 years ago

Thank you very much for providing our team with a five-star review. At Ponsford we strive to offer the best service and are very happy you have received this with Craig and Marino. We hope to see you again soon. The Ponsford Marketing Team

Posted 2 years ago

“Great service from Karl in the Carpet Department and a fantastic fitting service from Graeme and Dave - and they helped move the heavy furniture back afterwards. Would highly recommend.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you very much for leaving a wonderful five-star review for our Carpet team. We will pass on the feedback and are glad we have provided a great service for you. We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Very professional, careful with the furniture. Called before arrival with arrival time. Very courteous and helpful.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving a wonderful review and are happy with the service provided. The Ponsford Marketing Team.

Posted 2 years ago

“Excellent workmanship polite and courteous. Respectful of property”

Helpful Report

Posted 2 years ago

Good morning, Bob. Thank you very much for a fabulous five-star review. We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Graham Dave and Will made a perfect job of fitting our attic carpet. Graham has done previous work for us before would highly recommend his work.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for leaving a five-star review for our carpet team, we will pass this on to our team. We value your feedback and appreciate the time spent. Ponsford Marketing Team

Posted 2 years ago

“Paul and Connor did a fantastic job of fitting our carpet, we are absolutely thrilled ! Thank you to Carl and Scott on the Sales team for their patience !”

Helpful Report

Posted 2 years ago

Thank you, Sandra for taking the time and leaving an excellent review for our carpet team. We value your feedback greatly. The Ponsford Marketing Team.

Posted 2 years ago

“Graeme, Dave, Connor & Will came today -04/10/22- to fit carpets on the hall; stairs; landing & study. They were a very efficient team and carried out the work to a high standard - they all had a friendly and helpful manner. We were delighted. An excellent job. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for taking the time out to leave a wonderful review for our Carpet Team, We hope to see you again soon :) The Ponsford Marketing Team

Posted 2 years ago

“New carpet fitted in lounge and hallway today, excellent service from start to finish, the measuring was very detailed and the gentleman (Carl I think he was called) who came was very knowledgeable and explained everything very clearly. The fitting was carried out by Graeme & Dave, they were excellent ambassadors for Ponsford's, very professional and helpful.”

Helpful Report

Posted 2 years ago

Dear, Michael, and Carol Daniel Thank you very much for such a fantastic review. We will pass this on to our carpet team. We really value customer feedback so thank you. We hope to see you again soon :) Ponsford Marketing Team

Posted 2 years ago

“The laying of a new carpet was a 2-day operation, to remove the old one and install the new. Graeme and Dave were unbelievably good - efficient, courteous and friendly. It was a pleasure to have them in my home. There was a lot of heavy furniture to be moved, which they did with good grace and cheerfulness. They worked tirelessly -as did Connor -in a minor role. I am delighted with the carpet, and with the excellent service.My grateful thanks to everyone involved in the work. I would like them to do any further work which I may require please.”

Helpful Report

Posted 2 years ago

Dear, Mrs. E. Tillotson. Thank you very much for such an excellent review and for taking the time to leave this feedback. We will pass this on to our fantastic team. We strive to offer the best service here at Ponsford so this is wonderful to hear. We hope to see you again soon. Ponsford Marketing Team.

Posted 2 years ago

Ponsford is rated 4.9 based on 993 reviews