Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Karl in the Carpet Department and a fantastic fitting service from Graeme and Dave - and they helped move the heavy furniture back afterwards. Would highly recommend.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you very much for leaving a wonderful five-star review for our Carpet team. We will pass on the feedback and are glad we have provided a great service for you. We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Very professional, careful with the furniture. Called before arrival with arrival time. Very courteous and helpful.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving a wonderful review and are happy with the service provided. The Ponsford Marketing Team.

Posted 2 years ago

“Excellent workmanship polite and courteous. Respectful of property”

Helpful Report

Posted 2 years ago

Good morning, Bob. Thank you very much for a fabulous five-star review. We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Graham Dave and Will made a perfect job of fitting our attic carpet. Graham has done previous work for us before would highly recommend his work.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you very much for leaving a five-star review for our carpet team, we will pass this on to our team. We value your feedback and appreciate the time spent. Ponsford Marketing Team

Posted 2 years ago

“Paul and Connor did a fantastic job of fitting our carpet, we are absolutely thrilled ! Thank you to Carl and Scott on the Sales team for their patience !”

Helpful Report

Posted 2 years ago

Thank you, Sandra for taking the time and leaving an excellent review for our carpet team. We value your feedback greatly. The Ponsford Marketing Team.

Posted 2 years ago

“Graeme, Dave, Connor & Will came today -04/10/22- to fit carpets on the hall; stairs; landing & study. They were a very efficient team and carried out the work to a high standard - they all had a friendly and helpful manner. We were delighted. An excellent job. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for taking the time out to leave a wonderful review for our Carpet Team, We hope to see you again soon :) The Ponsford Marketing Team

Posted 2 years ago

“New carpet fitted in lounge and hallway today, excellent service from start to finish, the measuring was very detailed and the gentleman (Carl I think he was called) who came was very knowledgeable and explained everything very clearly. The fitting was carried out by Graeme & Dave, they were excellent ambassadors for Ponsford's, very professional and helpful.”

Helpful Report

Posted 2 years ago

Dear, Michael, and Carol Daniel Thank you very much for such a fantastic review. We will pass this on to our carpet team. We really value customer feedback so thank you. We hope to see you again soon :) Ponsford Marketing Team

Posted 2 years ago

“The laying of a new carpet was a 2-day operation, to remove the old one and install the new. Graeme and Dave were unbelievably good - efficient, courteous and friendly. It was a pleasure to have them in my home. There was a lot of heavy furniture to be moved, which they did with good grace and cheerfulness. They worked tirelessly -as did Connor -in a minor role. I am delighted with the carpet, and with the excellent service.My grateful thanks to everyone involved in the work. I would like them to do any further work which I may require please.”

Helpful Report

Posted 2 years ago

Dear, Mrs. E. Tillotson. Thank you very much for such an excellent review and for taking the time to leave this feedback. We will pass this on to our fantastic team. We strive to offer the best service here at Ponsford so this is wonderful to hear. We hope to see you again soon. Ponsford Marketing Team.

Posted 2 years ago

“Fitters Graeme and Dave have just finished doing an excellent job of fitting new underlay and carpet in our bedroom and shower room. A truly professional job, and very friendly.”

Helpful Report

Posted 2 years ago

Good morning, Chris. Thank you for taking the time out of your day to leave our team a five-star review! We will pass this to our team and hope to see you again soon :) The Ponsford Marketing Team.

Posted 2 years ago

“Dave and Paul were excellent, a pleasure to have in our home. We shared jokes and laughed our way through two days. Thoughtful, kind an importantly, they have made a fantastic job of fitting carpets in three rooms including a most complex hall. Karl, the measurer/salesman is the best we've ever had. Knowledgeable about the products they sell and how they may be fitted. Easily guided us to the carpet ranges of interest to us and to one suitable for our home. We have used Ponsford's for furniture and beds for over 20 years and their team are always obliging, and available. The coffee shop was an excellent addition and we prefer to stop off there rather any other cafe. Thank you all.”

Helpful Report

Posted 2 years ago

Good afternoon, Anne and Derek. Thank you for taking the time to leave a fabulous review for our carpet team, Dave and Paul. We are thrilled you love our cafe and really do appreciate your review and taking the time to leave us feedback. We hope to see you again soon at Ponsford! :) The Ponsford Marketing Time

Posted 2 years ago

“Graham & Connor did an excellent job fitting carpets for a lounge, a dining room, a hall, a staircase, and a landing. The workmanship was first rate.”

Helpful Report

Posted 2 years ago

Good afternoon, thank you very much for leaving a wonderful review. We value your feedback dearly here at Ponsford and we are delighted your carpets we're installed with care :) The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave did an excellent job fitting our carpet. They were friendly, very efficient and tidy. Thank you. For a pair of very fussy customers, Pondsfords have provided an excellent service- all staff have been highly professional, knowledgeable and taken the time to answer our many questions. Would highly recommend!”

Helpful Report

Posted 2 years ago

Thank you Mr & Mrs Steer. We are delighted you are happy with your carpets and the service provided. Also thank you for taking the time to leave a review. We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Paul and Connor fitted a stair carpet for us today and we were most impressed by their friendliness and professionalism. A job well done!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a wonderful review for our carpet team. We value this very much and hope to see you again soon. The Ponsford Marketing Team

Posted 2 years ago

“Excellent service throughout the store. Carpet fitting team extremely professional and helpful.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave such a wonderful review for our carpet team. We appreciate your feedback and will pass this along to the team :) We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“2 lovely carpets laid in the bedrooms. No tidying up leftover by Paul and Connor. Great job, thank you”

Helpful Report

Posted 2 years ago

Thank you for leaving a Five Star review, S. Fraser. We value your feedback here at Ponsford and we are happy you are happy with your carpets and the service provided! The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave were our carpet fitters and did an excellent job. We booked our fitting several weeks in advance due to other commitments and they arrived exactly to the time agreed. They were very courteous and respectful. They sealed the floor and returned as planned later in the afternoon to complete the job in very quick time. All cuttings were cleared away and the room and adjacent areas fully vacuumed. There is nothing I can suggest to improve the excellent service we received and Graeme and Dave were perfect ambassadors for Ponsfords.”

Helpful Report

Posted 2 years ago

Dear, Graham and Diane Stubbs. Thank you for a wonderful review for our carpet team. We are delighted you are happy with your carpets and service. We value your feedback and will pass this on to our team. The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave did an excellent job fitting our new lounge carpet. Very professional. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for taking the time and leaving a wonderful review for the Ponsford Carpet team, we will pass this on to Greame and Dave. Thank you again. The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave thank you. Very professional and respected our home. Pondsfords fitting service recommended by a neighbour. We were not disappointed”

Helpful Report

Posted 2 years ago

Hi John & Gillian. Thank you very much for taking the time to leave a review for our carpet team. We have passed on the review and we hope to see you again soon. The Ponsford Marketing Team

Posted 2 years ago

“Carpet fitted by Graeme, David & Tom. Very professional service. Clean and tidy work and they also helped us move an extremely heavy cabinet back into the room.”

Helpful Report

Posted 2 years ago

Hi Richard. Thank you for taking the time to leave a wonderful review for our carpet team. We have passed on the review and hope we see you again soon.

Posted 2 years ago

“Carpet fitted by Dave and Connor on Sept. 1st-we were very happy with the fitting and the friendliness of the fitters. We have more carpets to fit and have asked to be able to use them again.”

Helpful Report

Posted 2 years ago

Thank you very much for a wonderful review for our carpet team. We have passed on the review and look forward to seeing you again soon.

Posted 2 years ago

Ponsford is rated 4.9 based on 981 reviews