Ponsford Reviews

4.9 Rating 993 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fitters Graeme and Dave have just finished doing an excellent job of fitting new underlay and carpet in our bedroom and shower room. A truly professional job, and very friendly.”

Helpful Report

Posted 2 years ago

Good morning, Chris. Thank you for taking the time out of your day to leave our team a five-star review! We will pass this to our team and hope to see you again soon :) The Ponsford Marketing Team.

Posted 2 years ago

“Dave and Paul were excellent, a pleasure to have in our home. We shared jokes and laughed our way through two days. Thoughtful, kind an importantly, they have made a fantastic job of fitting carpets in three rooms including a most complex hall. Karl, the measurer/salesman is the best we've ever had. Knowledgeable about the products they sell and how they may be fitted. Easily guided us to the carpet ranges of interest to us and to one suitable for our home. We have used Ponsford's for furniture and beds for over 20 years and their team are always obliging, and available. The coffee shop was an excellent addition and we prefer to stop off there rather any other cafe. Thank you all.”

Helpful Report

Posted 2 years ago

Good afternoon, Anne and Derek. Thank you for taking the time to leave a fabulous review for our carpet team, Dave and Paul. We are thrilled you love our cafe and really do appreciate your review and taking the time to leave us feedback. We hope to see you again soon at Ponsford! :) The Ponsford Marketing Time

Posted 2 years ago

“Graham & Connor did an excellent job fitting carpets for a lounge, a dining room, a hall, a staircase, and a landing. The workmanship was first rate.”

Helpful Report

Posted 2 years ago

Good afternoon, thank you very much for leaving a wonderful review. We value your feedback dearly here at Ponsford and we are delighted your carpets we're installed with care :) The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave did an excellent job fitting our carpet. They were friendly, very efficient and tidy. Thank you. For a pair of very fussy customers, Pondsfords have provided an excellent service- all staff have been highly professional, knowledgeable and taken the time to answer our many questions. Would highly recommend!”

Helpful Report

Posted 2 years ago

Thank you Mr & Mrs Steer. We are delighted you are happy with your carpets and the service provided. Also thank you for taking the time to leave a review. We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“Paul and Connor fitted a stair carpet for us today and we were most impressed by their friendliness and professionalism. A job well done!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a wonderful review for our carpet team. We value this very much and hope to see you again soon. The Ponsford Marketing Team

Posted 2 years ago

“Excellent service throughout the store. Carpet fitting team extremely professional and helpful.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave such a wonderful review for our carpet team. We appreciate your feedback and will pass this along to the team :) We hope to see you again soon. The Ponsford Marketing Team.

Posted 2 years ago

“2 lovely carpets laid in the bedrooms. No tidying up leftover by Paul and Connor. Great job, thank you”

Helpful Report

Posted 2 years ago

Thank you for leaving a Five Star review, S. Fraser. We value your feedback here at Ponsford and we are happy you are happy with your carpets and the service provided! The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave were our carpet fitters and did an excellent job. We booked our fitting several weeks in advance due to other commitments and they arrived exactly to the time agreed. They were very courteous and respectful. They sealed the floor and returned as planned later in the afternoon to complete the job in very quick time. All cuttings were cleared away and the room and adjacent areas fully vacuumed. There is nothing I can suggest to improve the excellent service we received and Graeme and Dave were perfect ambassadors for Ponsfords.”

Helpful Report

Posted 2 years ago

Dear, Graham and Diane Stubbs. Thank you for a wonderful review for our carpet team. We are delighted you are happy with your carpets and service. We value your feedback and will pass this on to our team. The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave did an excellent job fitting our new lounge carpet. Very professional. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for taking the time and leaving a wonderful review for the Ponsford Carpet team, we will pass this on to Greame and Dave. Thank you again. The Ponsford Marketing Team.

Posted 2 years ago

“Graeme and Dave thank you. Very professional and respected our home. Pondsfords fitting service recommended by a neighbour. We were not disappointed”

Helpful Report

Posted 2 years ago

Hi John & Gillian. Thank you very much for taking the time to leave a review for our carpet team. We have passed on the review and we hope to see you again soon. The Ponsford Marketing Team

Posted 2 years ago

“Carpet fitted by Graeme, David & Tom. Very professional service. Clean and tidy work and they also helped us move an extremely heavy cabinet back into the room.”

Helpful Report

Posted 2 years ago

Hi Richard. Thank you for taking the time to leave a wonderful review for our carpet team. We have passed on the review and hope we see you again soon.

Posted 2 years ago

“Carpet fitted by Dave and Connor on Sept. 1st-we were very happy with the fitting and the friendliness of the fitters. We have more carpets to fit and have asked to be able to use them again.”

Helpful Report

Posted 2 years ago

Thank you very much for a wonderful review for our carpet team. We have passed on the review and look forward to seeing you again soon.

Posted 2 years ago

“Carpet fitted today, Very happy with the service. Three fitters Graeme, Dave and Tom did an excellent job and are first rate ambassadors for Ponsfords. We would like the same three fitters for our next job booked for 20 .”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Our furniture delivered and in place, really pleased with the quality and colour. This did take longer delivery than planned however very pleased with it all. The sales person Ella was personable and helpful too.”

Helpful Report

Posted 2 years ago

“Hi, I am Denise a very happy customer of Ponsfords. Our most recent purchase is a Harrison Spinks, king size bed. Which we have had a few weeks. We are sleeping so well even though we have had unusually hot weather. We were helped by Andrew Langner who willingly spent time with us to navigate the bed dept. Boy does he know his stuff and helped us think for ourselves rather than telling us what to do. Our myths and misunderstandings about mattress type were blown away. I have both hips replaced and we are both tall so decisions about support and weight distribution are a priority. Me and my hubby, Alan are delighted, sleep well and eternally grateful to Andrew for his helpful style. We were worked with never talked down to and helped to make this wonderful purchase. The bed is also very aesthetically pleasing. Thank you also to Theresa on reception for helping us to navigate this site to send this review. It is usually our grandchildren that has this task. We will be back, for sure. Best regards Denise and Alan Casbolt.”

Helpful Report

Posted 2 years ago

“Great service from salesman Gavin and superb service from the delivery gents. Had to make two trips and a bit of assembly but they did it with the smile. The sofa is that good that I’ve not left it all weekend. Brilliant all round.”

Helpful Report

Posted 2 years ago

“A big thankyou to Hakima you have been very helpful and I have been updated throughout reference my order. Looking forward to my delivery on Wednesday . Hakima has been very professional always very helpful and polite . many thanks”

Helpful Report

Posted 2 years ago

“I have nothing but praise for Ella Marie, its not often these days you deal with someone who is thorough and on top of their job. She answered every query I asked and I felt comfortable in selecting what was best for me and placing an order. Well done Ella, 10 out of 10 Kind regards Phil Martin”

Helpful Report

Posted 3 years ago

“Good service, excellent quality. Our furniture was delivered a month later than the approximate date given to us (22 weeks rather than 18 weeks).”

Helpful Report

Posted 3 years ago

Ponsford is rated 4.9 based on 993 reviews