Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service by all the staff and management, quality of furniture very, very good. When looking for GOOD furniture, I will never look elsewhere.”

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Posted 8 years ago

“Excellent service by all parties involved, thank you.”

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Posted 8 years ago

“The last time we came to your shop was in 1989,when we bought 2 beds & mattresses.This time iust 2 German mattresses for our big bed.We came back because the service & quality of the products in 1989 was so good.The developments of your your shop are amazing,& the service was just as good,& the mattresses are so comfortable.Thank you very much. Jimmy & Anne Nelson.”

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Posted 8 years ago

“A good selection to choose from and really helpful advice.”

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Posted 8 years ago

“Well fitted. Polite and helpful fitters. Good advice given in the shop.”

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Posted 8 years ago

“I have purchased many items of furniture etc over the years from Ponsford (I am delighted with my new leather chair) and have always been pleased with the choice of goods in store, I always find exactly what I want, stylish and quality furniture.”

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Posted 8 years ago

“Delivered the chosen furniture on time ,if not earlier than expected. Made choosing it a pleasant experience.”

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Posted 8 years ago

“Excellent showrooms, helpful, friendly and professional service. Delivery - efficient and friendly staff were helpful ad professional, taking appropriate measures to install the furniture with appropriate care and concern. All round we were both pleased and impressed by Ponsford”

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Posted 8 years ago

“We were a little disappointed about not being kept in touch with our order and when it would be delivered when we did go to collect was informed it wasnt at the shop but other depot so wasted journey ,when we did get the piece of furniture ,it was not the specifiction we had ordered”

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Posted 8 years ago

Dear Mrs Grocock, we are sorry to read of your disappointment with the levels of service received and the furniture being of incorrect specification. If you haven't already done so, please contact us sales@ponsford.co.uk and we'll be happy to look into this further for you. Kind Regards, Ponsford.

Posted 8 years ago

“Had another carpet fitted with minimum upheaval, The carpet fitters did an excellent job as usual,would be more than happy to recommend the quality of the product and the service. The carpet was also competitively priced.”

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Posted 8 years ago

“Lianne is extremely helpful when helping me to design and furnish rooms. Also Mr Adrian Ponsford is a most obliging man.”

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Posted 8 years ago

“Recently I have purchased 3 carpets, 3 pairs of curtains, a bed throw, a bedroom chair, a bed, 3 piece suite and 3 table lamps from your shop and I could not have had better service anywhere. My thanks to everyone I have dealt with, shop assistants, carpet fitters, curtain makers, waitresses and delivery men. Hope I haven't missed anyone because I do mean everyone. It has been a pleasurable experience, thank you all. Kathleen Senior.”

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Posted 8 years ago

“Very attentive and helpful sales person who wasn't too pushy. Very quick to respond when I reported an issue with my purchase.”

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Posted 8 years ago

“A returning customer! I am so happy with the skill and politeness of the carpet fitters and so pleased with the new carpet. They made the fitting seem so effortless, when I know it was not straightforward. Thank you to you all as it was a pleasure to work with you.”

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Posted 8 years ago

“We set ponsfords a task to export rap a six seater glass table to be exported to Gozo a little island in the med . Not only did they wrap it exceptionally but they allowed us to take other items to there storage dept in dronfield to make it an easy pick up for our exporters . The whole lot arrived via three ferrys and a thousand mile trip across land . The furniture looks fantastic in its new home and arrived all in one piece . John and carol clarke.”

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Posted 8 years ago

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Posted 8 years ago

“Exceptionally good service in all areas. Delighted with purchases.”

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Posted 8 years ago

“Staff were helpful in not rushing us and checking out all the information we wanted.”

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Posted 8 years ago

“Good people to deal with, products are excellent and nothing is ever too much trouble.”

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Posted 8 years ago

“It's a lovely shop and the staff are very helpful.”

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Posted 8 years ago

Ponsford is rated 4.9 based on 981 reviews