Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and knowledgeable in store. Fantastic professional delivery service. We love our new sofa the best we've ever purchased.”

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Posted 8 years ago

“staff were always happy to help. Delivery done as arranged. Good furniture and worth every penny.”

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Posted 8 years ago

“They offer excellent service and good value.”

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Posted 8 years ago

“Delivered on time within time slot. Men were cheerful and careful with the sofa and chairs. Very professional.”

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Posted 8 years ago

“Our most recent purchase was a Calagaris extending console table. We described in general terms what we were looking for and the sales assistant identified this product as meeting our requirements. He was right. We ordered it and received accurate follow-up information about delivery. The table was delivered promptly and its extension mechanism was clearly and helpfully demonstrated. First class service, well done!”

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Posted 8 years ago

“From the moment we entered Ponsfords to the delivery of our dining chairs we received friendly , professional and efficient service. Couldn't fault and will certainly be going back.”

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Posted 8 years ago

“The service from posfords was excellent from choosing my sofas right down to delivery . The delivery men were so polite and helpful and placed my sofas exactly where I wanted them. They called me with an approximate time of delivery and they arrived within that time . The sofas are of the quality I would expect from pondsfords and the service was second to none . Highly recommended.”

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Posted 8 years ago

“Thanks you very much for helping with the delivery arrangements yesterday, can you pass my thanks to the transport team. Also very happy with the furniture. Excellent service - highly recommended.”

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Posted 8 years ago

“Very satisfied with sales and delivery”

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Posted 8 years ago

“Now in our 3rd generation of Ponsford shoppers and no longer Sheffield based. Always great selection and fabulous service - will keep on being our first choice for quality furniture.”

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Posted 8 years ago

“I have shopped at Ponsfords for many, many years & would recommend them to very one. I would never think of going anywhere else! The staff are wonderful, most helpful & know about their products. They make you feel you matter & show a great deal of interest in what ever you are buying. Apart from making suggestions they ask you if you have any ideas about your prospective purchase as well as enquiring if you have any particular colour scheme in mind.. I have just had some new carpets & cushions for some Ercol chairs. Special thanks to Helen, Richard in carpet sales , Glyn & his team in the fitting department for all the time & effort they made in doing a superb job. The visits to the shop were most enjoyable. It was nice going to the cafe for a welcome cup of coffee & some excellent food served by friendly ladies Long may you prosper & continue to provide your excellent service. Thank you.to you all. Norma Smith”

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Posted 8 years ago

“Once again Ponsfords provided a quality product with an exemplary level of service.”

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Posted 8 years ago

“The quality of service is excellent. Personal service without being overbearing. The quality of product is always without question. My only criticism is a £25 delivery charge. This was not a charge to my chosen date and time but I paid £25 to be part of a delivery elsewhere. However, we do love the store.”

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Posted 8 years ago

“Where do you start ! From the moment you park up you become excited to see your products knowing they are not the "normal" shops. So clean and sparkling everywhere beautiful BUT very, very cold it stops you stand to look long enough you move on tho the next because too cold. Have in said that we purchase a wonderful dinning table (it was warm there) and chairs. We also would have purchase matching cabinets, NOT ! you it is the manufacture they do not make them and we know that because your WONDERFUL and I MEAN WONDERFUL staff tried to find out to help myself and my hubby xx Your staff are amazing everyone we spoken to they are so lovely with us and so knowable and if they did not know because it was not their department they would go and find a person who was xx Actually when I thing about it I am not happy with your staff they took our money off us ach !!! ha ha ha xxx They was lovely also xx We nattered with your staff and they tell us they have worked for many years and that was lots of your staff and they all told us they was happy. To me it shows what a lovely company you are and I tell all my friends who also like different items and as you know it is the best advertisement xx Please forgive me now as this has taken so long to put the words together as I have been seriously ill and struggle to put words together so that must show how much I love you and your staff xx Lots of love xx”

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Posted 8 years ago

“Customer service was very good in both the shop right through to delivery of the furniture.”

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Posted 8 years ago

“Delighted with my new furniture but unhappy that you would not remove my old so that I could enjoy my sitting room which is now over crowded|”

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Posted 8 years ago

“excellent service as usual, we shall be returning soon. kindess regards Mr & Mrs banner”

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Posted 8 years ago

“Excellent service from all your staff. No pressure when making purchase, delivery team careful and efficient. We are customers since 1971 and will continue to use your store when we need furnishing items.”

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Posted 8 years ago

“Excellent delivery service. First class in every aspect!”

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Posted 8 years ago

“Recently purchased two sofas and fitted carpet. Assistants very helpful and patient whilst we were choosing. Delivery time was very reasonable, around 4/5 weeks. Carpet fitters happily took up and removed our old carpet and the sofa delivery men very obliging placing the sofas where they were required, adding all the seat and back cushions and removing all packaging. All we had to do was sit down and admire our 'new look' lounge! Very pleased with our 'Ponsford' experience - Thankyou! Wouldn't hesitate to use you again. Jean and Nigel Reeves”

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Posted 8 years ago

Ponsford is rated 4.9 based on 981 reviews