Ponsford Reviews

4.9 Rating 990 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At Easter myself and my daughter picked a table from a new range which was very different as it was made from parts of reclaimed SHIPS , we priced and ordered the table and was promised delivery before the end of June as we had a party organised for early July .the table was delivered early June in plenty of time , everything from price to service / delivery and the professional delivery and installation service was perfect . THANKS to pons fords staff .”

Helpful Report

Posted 10 years ago

“very impressed - spacious showroom to look around - and more importantly no hassle - service was impeccable - i was even treated to a cup of coffee whilst trying to make my final decision. i had previously attended christopher pratts and the salesman was like a leech and therefore completely put me off. your staff were curteous, extremely helpful even to the extent of bringing down my footstool i had put on one side to ensure i was happy with it at the side of my chosen suite. 10/10”

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Posted 10 years ago

“I visited Pondsfords for the time and found just what I wanted! The range of products was fantastic and the furniture was beautiful on all levels of the store, it was an enjoyable time overall! I ordered a chair and footstool but needed them delivering to a different address than I am currently at through purchasing a new property, this was no problem at all. The delivery time was quite a wait but this was explained to me because of the product being made to order. Would certainly visit again and will be recommending to friends. Laura”

Helpful Report

Posted 10 years ago

“Overall a very pleasant experience,the salesman was very attentive but not pushy thus giving us time to reflect on intended purchase. The coffee shop is a must,we couldn't decide which fabric to choose but over a cup of coffee and a cake our choice was made. We have to wait 12 weeks for delivery but are confident that we will be happy with our chair.”

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Posted 10 years ago

“Easy to deal with, efficent on the telephone, excellent delivery guys- didnt get distressed over me being on the 2nd floor ! My only minor problem was because one of my sofas was delivered with the wrong legs - a manufacturer's fault, not Ponsford, and trying to find out what was going on to get replacements wasnt easy as I was communicating by email, so didnt know what was happening until they arrived. In fairness once they had arrived they wanted to fix the replacements immediately so you cant fault customer service !”

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Posted 10 years ago

“Have made several purchases over the past six months and have been delighted by the service provided. The furniture is of high quality”

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Posted 10 years ago

“Excellent service. Always a pleasure to visit.”

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Posted 10 years ago

“I was very impressed with the service when I ordered my recent products. It was all dealt with in a very courteous and professional manner, and the delivery men where excellent. Deborah Brown Todmorden”

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Posted 10 years ago

“I can always rely on Ponsfords to deliver all my needs. Beautiful furniture that lasts a lifetime, excellent staff service, quality at reasonable prices, huge selection. I've visited other furniture shops nearer to where I live but always end up, back at Ponsfords!!!!”

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Posted 10 years ago

“We purchased two sets of bedroom furniture from Pondsfords and were extremely happy with the high level of customer service, after sales service, and the quality of the products. We were offered a no fuss money back guarantee if the furniture was not exactly what we wanted when it arrived, and found the shopping experience totally enjoyable.”

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Posted 10 years ago

“I was very pleased with the service given and am extremely pleased with the items that I bought.”

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Posted 10 years ago

“Everything we have purchased has been of the highest quality and the service is top class. We have regularly recommended Ponsford to family and friends without hesitation.”

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Posted 10 years ago

“Excellent products and service will always try and use again and again”

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Posted 10 years ago

“Fantastic quality and service, thank you very much!”

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Posted 10 years ago

“We have bought most of our important pieces of furniture from Ponsfords over many years The latest pieces have not been delivered yet as we are wait ing for some major renovation work to our home being completed before delivery.Ponsfords are kindly holding delivery back so that we can get this done without worrying about new furniture getting damaged.We are sure we will be happy with the new furniture and the service just as we usually are.The staff are always very friendly and helpful.”

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Posted 10 years ago

“Extremely helpful staff Excellent products - we bought a bed settee and a stool and both products are far superior to ones we have seen in other stores.”

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Posted 10 years ago

“Great service thanks”

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Posted 10 years ago

“Huge selection and price was good.”

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Posted 10 years ago

“Absolutely fantastic . Denise, our sales lady was a gem. So much so! We came back to purchase a clock. Thank you Ponsfords ANabsolutel/”

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Posted 10 years ago

“My wife and I were made welcome from the moment we arrived in the shop no pushy sales staff but the most helpful when asked,which made it a pleasure.”

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Posted 10 years ago

Ponsford is rated 4.9 based on 990 reviews