Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

Write Your review

Tell us how Ponsford made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping at Ponsford is such a pleasure. The store is huge with an amazing range of furniture, and the staff are unfailingly helpful, polite and knowledgeable. We have bought a number of items here, and we have been more than happy with the service we have received, both ordering and delivery. We also enjoy the coffee shop!”

Helpful Report

Posted 2 years ago

“Careful and early delivery of 2 leather sofas. Lovely quality. Can always trust Ponsfords.”

Helpful Report

Posted 2 years ago

“Never fail to deliver good service and high quality goods.”

Helpful Report

Posted 2 years ago

“I enjoy shopping in Ponsford and I always feel comfortable with both the service in the store and my purchase. I am happy with my new furniture and the care taken at the delivery with everything placed nicely.”

Helpful Report

Posted 2 years ago

“i bought a rise and recline chair for my ageing mum. excellent service from sales staff to the delivery people. Mums over the moon with the chair.”

Helpful Report

Posted 2 years ago

“There was a wide range of sofas at varying prices. We had great service in the showroom. Delivery was arranged easily at a convenient time”

Helpful Report

Posted 2 years ago

“We bought a new mattress from Hypnos . We live quite a distance from Sheffield but Andrew the salesman gave us really good advice about trying lots of different mattresses in the showroom and taking our time to find the right one . Andrew was very helpful it’s always a pleasure to spend time in the store and to have a coffee in the coffee shop upstairs . Delivery was excellent the men were very helpful and took the old mattress away . Arrived exactly when they said all in all a very good experience .”

Helpful Report

Posted 2 years ago

“Lovely family business, friendly staff and great furniture. Great after sales service too, you can shop with confidence.”

Helpful Report

Posted 2 years ago

“We refitted our dining room with furniture, mirror, clock and large mural all from Ponsford in Sheffield, the show room is very well set out with plenty of stock and varied choices. All the items are high quality and with service to match. The staff, particularly Carl ,were outstanding in helping to choose and co-ordinate all the items, in addition Ponsford delivered and fitted all the items for us without a hitch. Exceptionally pleased with our experience and will definitely be using them again. The coffee and cakes from them were excellent too !!”

Helpful Report

Posted 2 years ago

“Excellent service delivered after heavy snowfall men carried heavy sofa in several trips from top of street! Impressed and very grateful. Expected them to return another day when they couldn’t get their vehicle down road!”

Helpful Report

Posted 2 years ago

“Excellent customer service, white glove quality delivery team and high quality furniture.”

Helpful Report

Posted 2 years ago

“very happy with my sofa,no complaints good service.”

Helpful Report

Posted 2 years ago

“Purchased an excellent Harrison Spinks mattress from a great choice and range of makes. It arrived before the estimated delivery date and we received very good service, advice and customer care throughout the whole transaction. Many thanks”

Helpful Report

Posted 2 years ago

“Excellent service from sales to delivery, nothing is too much trouble, highly recommend”

Helpful Report

Posted 2 years ago

“1st class service, very pleased with the purchase.”

Helpful Report

Posted 2 years ago

“Sofa and easy chairs were delivered well before Christmas, as promised, and the electric functions well explained. Our grandchildren enjoy this capability perhaps rather too much (!) but the gain in comfort to ageing backs is well worth the expense.”

Helpful Report

Posted 2 years ago

“Great store with lots of choice. Very happy with the service and our purchase.”

Helpful Report

Posted 2 years ago

“I bought my beautiful sofa last August, delivered earlier than expected in November. From choosing materials and colours to delivery, the service was excellent. Thank you.”

Helpful Report

Posted 2 years ago

“Dealing with ponsfords was a pleasure from beginning to the end . Help with the purchase through to delivery thank you”

Helpful Report

Posted 2 years ago

“The store team was very helpful and accommodating when we went in to purchase our new Sofa. Then on the date of delivery, it was our moving day so they kindly let us have the last delivery slot and waited until we had our keys to deliver the sofa for us. Fantastic service! Thank you”

Helpful Report

Posted 2 years ago

Ponsford is rated 4.9 based on 981 reviews