Ponsford Reviews

"So where do we start? Having previously made the mistake of buying a carpet from a well known chain and it having to be removed as damaged, we decided to have a look at Ponsford. We have previously bought bedroom furniture and were really impressed with the good old fashioned customer service. The selection of carpets was very good and the sales person took the time and effort to advise around the best type of carpet for our stairs. We finally chose a Brinton carpet which is now laid and looks really nice. The fitters were respectful of our home and very pleasant. In fact, an excellent job of fitting, as radial steps which are more involved. I would highly recommend as absolutely first class fitting. The fitters cleaned everything thing up and finished all the door bars which really finished the job off well. We are impressed to the point that we would not bother going elsewhere for our next carpet. There fitters were excellent ambassadors for Ponsford. Thank you."

From purchasing my dining suite from the sales lady, I think it was Fatima, to live chat, office staff and delivery drivers, who by the way were hillarious, the quality of everything is brill. Thankyou guys. Keep up the good work Kind regards Amanda Edwards 👍

"Ponsford made our experience of buying a new sofa really great from start to finish. We chose Ponsford for our Ercol furniture because they were able to offer the full range of wood finishes and upholstery fabrics. Having placed the order online, our sofa was ready for delivery sooner than expected as we approached the hectic Christmas period. The delivery was made with great care, and we are so impressed. We would highly recommend Ponsford for Ercol furniture."

The whole experience has been excellent, from the warm, friendly, helpful advice to the enjoyment of exploring the extensive showrooms and having a delicious lunch in the cafe. We also liked the good parking. The friendly team who delivered, assembled and fitted our new furniture with great care and attention to detail.

"Superb knowledge and advice was provided when purchasing our bed. \r\n\r\nWe had a 13 week wait but it is excellent quality and the selling point was the eco friendly, sheep\u2019s wool filling.\r\n\r\nThe only negative and the reason for losing a star was the lack of updates on the order , I had to chase and never received a return call . "

"Superb knowledge and advice was provided when purchasing our bed. \r\n\r\nWe had a 13 week wait but it is excellent quality and the selling point was the eco friendly, sheep\u2019s wool filling.\r\n\r\nThe only negative and the reason for losing a star was the lack of updates on the order , I had to chase and never received a return call . "