Hi, I am Denise a very happy customer of Ponsfords. Our most recent purchase is a Harrison Spinks, king size bed. Which we have had a few weeks. We are sleeping so well even though we have had unusually hot weather. We were helped by Andrew Langner who willingly spent time with us to navigate the bed dept. Boy does he know his stuff and helped us think for ourselves rather than telling us what to do. Our myths and misunderstandings about mattress type were blown away. I have both hips replaced and we are both tall so decisions about support and weight distribution are a priority. Me and my hubby, Alan are delighted, sleep well and eternally grateful to Andrew for his helpful style. We were worked with never talked down to and helped to make this wonderful purchase. The bed is also very aesthetically pleasing. Thank you also to Theresa on reception for helping us to navigate this site to send this review. It is usually our grandchildren that has this task. We will be back, for sure. Best regards Denise and Alan Casbolt.