Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service all round! The salesman Gavin, was very knowledgable. He was very honest about the furniture we were interested in buying and we felt fully informed before making a decision to buy it without feeling under any pressure at all. Even when we popped back into the showroom to have another look at the suite we had ordered ( because we had forgotten exactly what it looked like) Gavin recognised us and made the effort to speak to us. A lot of salesmen wouldn't have bothered to do that once they had already clinched a sale. As it turned out we did end up ordering another chair. The delivery men were very professional and also very helpful. Really pleased with the furniture and very happy with our 1st experience of buying from Ponsfords. Wouldn't hesitate to use again, Would recommended highly!”

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Posted 11 years ago

“Sales service very good and collection arrangements at your warehouse excellent.”

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Posted 11 years ago

“Very pleased with the service in the store, the quality of the products (guest bed and coffee table) and the delivery service which included assembling the bed. Would definitely shop there again.”

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Posted 11 years ago

“I'm really happy with the quality of my new bedroom furniture and the service given when delivered.”

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Posted 11 years ago

“A very courteous reception and kind manner we were dealt with.”

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Posted 11 years ago

“Good advice from staff. Process of ordering/ paying clear. We have shopped with Ponsford previously, and will again”

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Posted 11 years ago

“Lovely carpets and a very professional service. I am very pleased with the end result. Great value for money!”

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Posted 11 years ago

“Excellent staff. Brilliant customer service. Willing to match online prices. Delivery to suit customer requirements. What more could one ask?”

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Posted 11 years ago

“Had a good experience in the store - enjoyed browsing in the 'room size' display areas. Was slightly disappointed that dining table & chairs came with no care instructions from the manufacturer. Delivery was prompt and efficient.”

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Posted 11 years ago

“Every thing was done on time what you said you would do you did overall very satisfield”

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Posted 11 years ago

“We could have been kept up to date with expected delivery time. When we ordered we were told that they would check locally for stock and let us know but didn't. We had to ring to find out all information.”

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Posted 11 years ago

“Fabulous! Bought a sofa. Meant to ring you after delivery to thank you properly. Helpful staff, just the right amount of help, no pressure. Delivery and installation excellent. Lots of choice. Recommended by a friend, after I had lost hope elsewhere.”

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Posted 11 years ago

“So happy with my dresser, it certainly wasn't cheap, but it was so worth the extra money - Quality is amazing. I was lucky enough to be able to buy it as you had a free delivery offer on. Very happy, thank you Ponsford!”

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Posted 11 years ago

“Excellent all round”

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Posted 11 years ago

“We purchased carpets and were dealt with by that department excellently, gave us a good price and we were happy with the service. Will go again for our next carpet which will be the stairs and landing. The fitters were brilliant, polite and very helpful in getting the rooms back to normal. They took their time in getting the carpets fitted well, everyone who has seen the fitting says they did a really good job. Well done Ponsfords, but it is only what we have come to expect from such an excellent company. Regards John and Jennifer Everitt”

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Posted 11 years ago

“From start to finish this was a great shopping experience. Knowledgable and friendly sales staff with none of the "this offer ends today,so better get it now" nonsense. The price v quality was exceptional, the whole team delivered exceptional service from the sales team, delivery guys and accounts. Great shopping experience all round!”

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Posted 11 years ago

“We were well looked after by knowledgeable staff. When we were unhappy about our choice, the furniture was changed immediately. Impressive.”

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Posted 11 years ago

“Quality product from a quality shop”

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Posted 11 years ago

“We are very pleased with our purchase and the way we were treated at Ponsford. There is one issue I wanted to raise.. there is some stitching on part of the sofa which looks loser than the stitching on the rest of the sofa. I thought I would raise it just in case it gets worse. Kind Regards”

Helpful Report

Posted 11 years ago

“Quite simply the best furniture shop we have ever used.The standards of service from the staff are the best as are the displays and competitive prices.An exceptional retail experience the cafe is brilliant also.Really enjoy visiting.Special thanks to Carl and Kathryn for all their help.”

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Posted 11 years ago

Ponsford is rated 4.9 based on 981 reviews