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Ponsford Reviews

4.9 Rating 990 Reviews
99 %
of reviewers recommend Ponsford
4.9
Based on 990 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Ponsford Reviews

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

Write Your review

Ponsford 3 star review on 31st March 2022
Mr & Mrs Vickers
Ponsford 4 star review on 18th November 2021
Anonymous
Ponsford 4 star review on 18th November 2021
Anonymous
Ponsford 5 star review on 31st August 2021
Christopher Cave
Ponsford 5 star review on 26th May 2021
Amanda Edwards
Ponsford 5 star review on 26th May 2021
Amanda Edwards
Ponsford 5 star review on 7th January 2020
Ms Sharon Phelps
1
Anonymous
Anonymous  // 01/01/2019
Ponsford’s service was impeccable throughout. Everyone went the extra mile to help, the little chair is lovely, and it arrived on Tuesday (having been ordered on Sunday) Thank you.
Helpful Report
Posted 9 years ago
We are the proud owners of a new leather three piece suite which we took delivery of this morning. We are delighted with every aspect of Ponsfords from the sales man Damian to the two deliverymen who were VERY impressive with their service, they were very professional and filled you with every confidence at the way they got our suite into our house, very professional indeed and to the lady on reception who is very polite too during our phone calls . We can't praise this family shop enough and we will be going there to buy our carpets and curtains too in the near future. As regards to our delivery, we were told it would be 6 weeks but we actually received it in 5 weeks which was great and also received a phone call to ask which day would be good for us to take delivery and then we also received a phone call the day before our delivery date to give us a two hour time slot for the delivery, so VERY impressed indeed. Thank you very much to EVERYONE at Ponsfords EXCELLENT !
Helpful Report
Posted 9 years ago
Extremely good and efficient service. Only drawback can be length of time between sale and delivery for goods which are not ready to go off the shop floor or from the warehouse. So we have actually paid more for furniture from elsewhere because we could have it sooner.
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Posted 9 years ago
Excellent family business. Great furniture. You feel looked after and the staff are really knowledgeable and are really helpful when choosing.
Helpful Report
Posted 9 years ago
The staff at Pondsfords couldn't do enough to help me and the whole buying experience was positive. The best shop in town.
Helpful Report
Posted 9 years ago
My wife and I have visited your shop on a few occasions and cannot speak too highly of both the quality of the merchandise and the service from the staff. Thank god for private enterprise!!. Ralph Tomlinson.
Helpful Report
Posted 9 years ago
From the initial visit to discuss carpet options, to the fitting the staff have been helpful and supportive and the whole process was made easy because of this.
Helpful Report
Posted 9 years ago
Over a number of years we have bought I number of items from Ponsfords. Without exception the advice, services and products that we have received have been of the highest standard. It is hard to imagine us shopping elsewhere for furniture.
Helpful Report
Posted 9 years ago
Polite and friendly staff,great range of items. I have purchased several items and have been very pleased with all of them,Thankyou .
Helpful Report
Posted 9 years ago
Bought two expensive (for us) Stressless chairs from Ponsford. Salesman was very patient, didn't rush us and answered all our many questions. Items were delivered within the promised timescale by two very polite and helpful chaps, who unwrapped the items in our living room and waited as we checked them over. Overall excellent service and I would (and have) recommend Ponsford to anyone seeking quality furniture.
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Posted 9 years ago
Excellent customer service everyone was very helpful
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Posted 9 years ago
Fantastic selection of furniture, great deal and superb service every time!
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Posted 9 years ago
Sales guy was very patient and helpful (sorry it was a while ago and forgot his) Delivery on time. Settee looks great
Helpful Report
Posted 9 years ago
This is the best furniture shop I have ever been in. They have a huge selection of carpets and sofas. But the most impressive thing is the staff who are extremely polite, honest, helpful, and knowledgeable. We spent hours discussing carpets with them, with never a hint of boredom or frustration, and when the sofa we ordered was on 2 month back order they loaned us one to be going on with! No need to go anywhere else in Sheffield area. Leaves JL standing.
Helpful Report
Posted 9 years ago
Excellent service as always. Love browsing and buying in Ponsfords, staff always very helpful with absolutely no pressure to purchase. Excellent delivery service.
Helpful Report
Posted 9 years ago
Curtains - Made very well and it was no problem for a couple to return and amend the bottom of them. When we were choosing the curtain material and the carpet Liane was wonderful in helping us get the right combination even to the colour of the walls. We have had no problems at all and I think it's all down to Liane and the carpet people.
Helpful Report
Posted 9 years ago
Was completely satisfied with the service from start to finish Mary on the shop floor was excellent in advising and guiding us and we love our new furniture The service was great and tge delivery guys fab taking there shoes off and respectful had others in and completely oblivious to showing respect Thank you We will come again
Helpful Report
Posted 9 years ago
Most efficient: Everything went smoothly from our telephone order with Denise to payment and then delivery, so thank you Ponsford.
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Posted 9 years ago
We have bought our furniture from Ponsfords for the past 21yrs and have always received 5 star excellent service. We have, and will continue to recommend Ponsfords to our friends and family.
Helpful Report
Posted 9 years ago
Very pleased with our vi spring mattress and divan. Your bedding dept was extremely helpful and Allowed us to take our time. Thank you.
Helpful Report
Posted 9 years ago
Ponsford is rated 4.9 based on 990 reviews