Ponsford Reviews

4.9 Rating 990 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopped at Ponsfords for 28 year and always excellent service. The staff are very obliging and nothing is too much trouble. All purchases we have made over the years have been wonderful, given us pleasure and have lasted the time - excellent quality - cant fault them as a Company.”

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Posted 8 years ago

“Service and quality at Pondsford is exceptional. Special mention to Helen in the design team who excels in all she does; an absolute asset to the company. Thanks for everything.”

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Posted 8 years ago

“Very helpful and knowledgeable assistant in the store. She offered stainguarding as an option, but was not pushy - just presented the facts and allowed us to make up our minds. When calling the warehouse to arrange a delivery they were extremely polite and professional. The delivery team had to take the table to pieces to get it through the front door which they did with no complaints. Would happily use Ponsford's again - excellent service.”

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Posted 8 years ago

“We had new bedroom furniture and carpet installed in the main bedroom. Mr. Ponsford took the required measurements as well as providing excellent advice regarding the design and layout. The carpet was fitted to exact details and the room was left meticulously clean and tidy. The bedroom furniture looked amazing on completion and again the fitters were polite and courteous. Everything about this project was excellent and we would certainly recommend Ponsford both in terms of the quality of the product and the excellent service given.”

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Posted 9 years ago

“Really impressed”

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Posted 9 years ago

“Great service and quality. A lot of stuff can look over priced and a lot is. The glitzy showroom does a good job of making stuff look worth more than it really is. But its great quality and great service with friendly staff and a nice place to shop so sometimes worth the extra for piece of mind you will be looked after as a customer and not just another sale on the board. Plenty of nice quirky stuff also. Something for everyones taste and avoids the ikea every one has it approach to decorating a house (yes I feel bad mentioning ikea in a review for Ponsfords). I like it there but it drains my bank account more than it should really.”

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Posted 9 years ago

“Fantastic staff, so helpful and friendly. Ponsfords is always my first choice when furniture shopping and they never disappoint. The delivery service is also exceptional every time.”

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Posted 9 years ago

“Excellent service --- excellent value - excellent quality!!”

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Posted 9 years ago

“Standard of service was exemplary. Quality of product is superb. We were warned of the 3 month timescales prior to ordering. We were kept informed. Delivery ran very smoothly. Delivery men polite efficient and tidy. Would use again, you get what you pay for”

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Posted 9 years ago

“Sales person friendly with good knowledge of the product I bought ,delivered on time on the day with two very helpful and mindful assembly men”

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Posted 9 years ago

“Outstanding service and as always it was a pleasure to shop there. Ponsfords provide top quality products at very reasonable prices.”

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Posted 9 years ago

“Great delivery service . Nothing too much trouble .”

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Posted 9 years ago

“Lovely shop once you're in you don't want to come out there's so much to see,different styles of furniture,it's hard not to buy anything,and there's a lovely cafe that has anything from a coffee to assorted food”

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Posted 9 years ago

“Ponsford provided an excellent service - very efficient and courteous. Price also compared favourably with other less helpful competitors. Would highly recommend and definitely use again.”

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Posted 9 years ago

“The staff are unfailingly helpful. Something about it feels like service of a bygone era. A really comprehensive selection of furniture - and competitive prices. The tall chaps in Seven Oaks are amazingly helpful for all things audio. I have stopped going anywhere else, Ponsford's just can't be bettered for selection, prices and service.”

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Posted 9 years ago

“Good old fashioned customer service which is rare nowadays. Would not hesitate in purchasing anything from Pondsfords.”

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Posted 9 years ago

“Service was courteous, knowledgeable and helpful. Time was taken to help us choose our furniture. Lovely to be given tokens so we could go to cafe and have a drink whilst we made our decision. Ponsforda have never let us down.”

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Posted 9 years ago

“Great customer service.....obtained measurements from supplier...assisted with making sure everything ok.......very satisfied”

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Posted 9 years ago

“Your staff who recently delivered and constructed my new Nolte wardrobes on site were, as usual, so efficient, considerate, tidy, obliging and helpful that the whole experience experience served to add further to my confidence in purchasing quality products and receiving an excellent level of service from Ponsfords. Thank you all. Pauline Pasley”

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Posted 9 years ago

“Nothing ever feels like too much trouble, you get lots of help to make a decision, and always made to feel like you're the most important person in the shop.”

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Posted 9 years ago

Ponsford is rated 4.9 based on 990 reviews