Ponsford Reviews

4.9 Rating 981 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All wonderful , just had new sofa delivered by Rob and Craig , professional and courteous. Nothing is too much trouble for Ponsfords. I changed my mind a few times re this sofa and they were very understanding. My go to store every time I need something for my home”

Helpful Report

Posted 1 year ago

“Outstanding service. Friendly, informed, calm and very professional. I was very impressed, they went to a lot of trouble to make sure it could be put in place without damaging anything or removing the door. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for a wonderful review. We value your feedback and we will pass this along to our team. We hope to see you again soon. Ponsford Web Team.

Posted 1 year ago

“On time delivery today from Ponsfords. Sofa delivered with a smile by Rob & Steve , great service all round. Thanks”

Helpful Report

Posted 1 year ago

Dear Mr Rooney, Thank you for leaving a 5* review for our delivery team. We appreciate the feedback and will pass it along to the team. Ponsford Web team

Posted 1 year ago

“Fitted an expensive carpet in a large complicated space and made a very good job of it throughout. The stairs required particular attention to detail and they look great. It was a team effort by Carl, Paul, Dave, Graeme, Will and Nathan. It was a big team and it was a big carpet.”

Helpful Report

Posted 1 year ago

Dear Mr Worrall. Thank you for leaving a fantastic review in regard to your carpet and fitting. We will pass this along to the team. We hope to see you at Ponsford again soon :) Ponsford Web Team

Posted 1 year ago

“the staff at the shop very good the carpet fitters,Dave,Graeme,Paul and Will were excellent.”

Helpful Report

Posted 1 year ago

“Excellent service starting with in store assistance to measuring by Carl (very knowledgeable and precise)and lastly perfect fitting by Graeme,Dave and Nathan lovely guys and quality service thank you”

Helpful Report

Posted 1 year ago

“Many thanks to the carpet fitting team who completed the job. Carpeting, underlay and room dividers re hall stairs and landing. Exceptional job and workmanship. Very professional and friendly team whom completed final touches re tidying up . Would give an extra *if possible”

Helpful Report

Posted 1 year ago

“Delivery on time. Pre delivery phone call. Overall excellent service”

Helpful Report

Posted 1 year ago

“Great service and great delivery team. Rob and Craig were extremely helpful and professional. Higher recommend.”

Helpful Report

Posted 1 year ago

“Choosing our new carpet and having it fitted has been a positive experience from beginning to end. Graeme fitted the carpet last week and did an excellent job. Friendly, helpful and he knows what he is doing.”

Helpful Report

Posted 1 year ago

“Just to say thanks to ponsfords, and a,special thanks to carpet fitters Dave and Will fo doing an excellent job fitting ,respectful and very tidy. Thanks again.”

Helpful Report

Posted 1 year ago

“Very efficient and chatty, very nice to have in the house”

Helpful Report

Posted 1 year ago

“Excellent customer service & knowledgeable staff. Quality product delivered on time , delivery staff very informative about the product assembled & placed in the required position.”

Helpful Report

Posted 1 year ago

Dear Mr Barker, Thank you for leaving a 5* review for our delivery team. We appreciate the feedback and will pass it along to the team. Ponsford Web team

Posted 1 year ago

“Hi Rob snd Tom delivered me a wonder leather recliner on Thursday. From buying I and delivery everything was exceptional Stuart basford”

Helpful Report

Posted 1 year ago

“Paul and Dave fitted our lounge carpet 28/9 and upheld the standards associated with Ponsfords of quality and service. They were very helpful with putting furniture back and ensuring everything was cleared away and left ready for sitting down.”

Helpful Report

Posted 1 year ago

“Excellent service as one comes to expect from Ponsfords. Craig and Tom, who delivered our bedroom furniture, were polite and very helpful, positioning the furniture where we required it”

Helpful Report

Posted 1 year ago

“The carpet department team have been wonderful and I feel I know pretty much all of them well. Apart from being unfailingly polite, attentive and courteous throughout the whole process I have received excellent advice and now have a beautiful carpet laid on my stairs. I couldn't be more pleased, thank you so much to all the team and in particular to Karl who measured up, Will and Dave who did the uplift so I could paint the skirting board before the carpet went down and Graeme and Paul who did the fitting. They all worked so diligently with hardly a break and I have been left feeling confident about my choice of carpet and reassured of excellent aftercare should it be needed. Nothing has been too much trouble. Thank you Ponsfords!”

Helpful Report

Posted 1 year ago

“Rob and Steve were the delivery team for us today. They were smart, careful and efficient and did an excellent job, thankyou.”

Helpful Report

Posted 1 year ago

“The sales staff in-store were helpful and knowledgeable, price was good and quality appears to be good too, time will tell,. Delivery was on time and the delivery men , Steve and Craig, were friendly and professional. We will definitely shop at Ponsford again.”

Helpful Report

Posted 1 year ago

“New leather sofa + snuggler delivered this morning by Rob & Tom. Excellent service arrived bang on time and took great care in getting the items into the house via the garden and conservatory. Covered the new carpet with blankets prior to bringing them in. Great service this morning and a great product that has been on order for many months. Thank you to everyone involved.”

Helpful Report

Posted 1 year ago

Ponsford is rated 4.9 based on 981 reviews