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Ponsford Reviews

4.9 Rating 930 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

4.9

Based on 930 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Mr & Mrs Vickers

Ponsford 4 star review on 18th November 2021

Ponsford 4 star review on 18th November 2021

Ponsford 5 star review on 31st August 2021

Christopher Cave

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 7th January 2020

Ms Sharon Phelps

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery review only Rob and Marino delivered our new Ercol sofa yesterday. They were on time, they were professional and friendly and mindful of their surroundings. Ie took their shoes off and took care with my staircase walls etc. The furniture arrived in covers for protection which they took away along with other packaging for recycling. Good experience so far… let’s see how the furniture holds up.”

Posted 10 months ago

“Paul and Will came to fit our Landing and Stair carpet. We could not be happier, they did a excellent job. Highly recommend Ponsford's for carpets. From choosing our carpet to completion all went smoothly.”

Posted 10 months ago

“Excellent sales experience: Received great guidance on choosing our sofa whilst given space and time to make a choice that we were confident with. Delivery time was as predicted, and the delivery guys Steve and Tom did an excellent job, being polite, friendly and respectful of the property.”

Posted 11 months ago

“We bought a Natuzzi Sofa from Ponsford in June 2021, since then we have had to have someone out three times and still have issues with it. After buying furniture from them in the past, on this occasion we are very disappointed with this piece of furniture.”

Posted 11 months ago

“Conner and Graeme did an excellent job fitting a carpet experty, cleanly, rapidly and with their good humour and furniture shifting could not have been morehelpful. Scott's organisation completed what we've come to expect from Ponsfords Super Service. Many thanks to all.”

Posted 11 months ago

“We found all the staff friendly and extremely helpful, particularly in the customers service and the delivery of our furniture. Craig & Tom did a fantastic job. many thanks to all concerned.”

Posted 11 months ago

“I now live in West Yorkshire but will always happily make a trip back to Ponsfords as the quality & service is absolutely unbeatable. The staff are so friendly, knowledgeable & nothing is too much trouble. This is consistent from the staff in the showroom itself, to the logistics & delivery team, who take such care ensuring items arrive in immaculate condition.”

Posted 11 months ago

“Paul and Will did a first class job fitting our bedroom carpet. Not only did they do an excellent job of fitting but were extremely helpful and meticulously tidy. The whole service from the staff at Ponsfords has been great. I would highly recommend them”

Posted 11 months ago

“After purchasing a living room carpet 18months ago which we were really happy with, we have also just had a new bedroom carpet from Ponsfords. Different team of fitters this time, Dave and William made an excellent job of the fitting. Have been a customer of Ponsfords 30+ years and can highly recommend them for quality and service.”

Posted 11 months ago

“We have just had the lounge, dining room, hall, stairs and landing carpets fitted by the Ponsford team of Graeme, Paul and Connor. The team arrived on time, consulted us throughout the process, were very knowledgeable, nothing was too much trouble, were very polite and hard-working, and we are absolutely delighted with the finished result.”

Posted 11 months ago

“Dave and Will laid a carpet for us. They were on time, very efficient, helpful and friendly. Very good ambassadors for Ponsford”

Posted 11 months ago

“What a great team Graeme, Dave and Connor make and they are a real asset to Ponsford’s, nothing was too much trouble for them. Our hall stairs and landing carpet looks amazing and the extra little touches they added, especially the work Conner did making a seamless joint on the bottom step and the door strips they fitted, makes all the difference. Worth every penny, you definitely get what you pay for. They are so friendly and knowledgeable, top notch customer service guys and an excellent job. Thanks and sorry it’s late! Karen and Adrian Booth”

Posted 11 months ago

“Extremely pleased with Ponsfords service. Karl & Scott were very helpful & professional in sorting out our carpet requirements. The installation team (Paul,Dave & Will) did a superb job installing my carpets & were very courteous, tidy & professional throughout the installation. Would highly recommend them.”

Posted 11 months ago

“Connor, Paul, Dave and Will did an excellent fitting of our stair carpet. Carl was also very helpful in helping us choose the carpet and measuring up. We have traded with Ponsford's some 60 years. Think that says it all.”

Posted 11 months ago

“We have just had our lounge carpet fitted by Ponsfords. We had paid a nominal sum for the old carpet to be disposed of by Ponsfords. Graham and Connor came before 9am and took under 3 hours to remove all the old carpet and fittings and fit the new one. They tidied up afterwards, hoovered and even moved our furniture back into position. They advised on aftercare and even gave us tips on how to rearrange all the exposed wiring to accommodate the forthcoming arrival of our sofa which includes electrically operated reclining seats. They were pleasant, courteous and couldn't have been more accommodating. Ponsfords certainly know how to look after their customers and we would definitely recommend them.”

Posted 11 months ago

“I have bought from Pondsford many times over the years and have never been disappointed. I especially needed them when my Vi-spring mattress began to fail. I now have a replacement and would like to thank the whole team, who have been professional and helpful from start to finish. As have Vi-spring. Thank you.”

Posted 11 months ago

“We visited Ponsford and was greeted by all the staff as we walked through the store. We were greeted by Della who was very polite and helpfull. We didn't know the style or finish of the bedroom that we wanted. Della made time for us even though the store was busy at the time. On our second visit we placed our order. We then went to the carpet department and spoke to Karl he arranged a home visit to measure our room. He arrived at the time he said he woud be there. Once the furniture had arrived at the warehouse we were contacted and everything was put in place for fitting We had our carpet fitted by Dave and Will on th 13th April and the furniture fitted on the 14th by Mick and Moe. We are very pleased with the service and thought everybody we dealt with were very polite and professional in thier approach.”

Posted 1 year ago

“Graeme Dave Connor and Will were so hardworking and pleasant. Thanks to you all for an amazing job at a very difficult time.”

Posted 1 year ago

“The advice we received from Carl about a suitable pattern and colour was spot on and we are totally satisfied with what we have chosen for our stairs and landing. The team of fitters - Graeme, Connor, Paul and Will - were hard-working, pleasant and very efficient. They removed all surplus materials and left the new carpet spotless. Thank you.”

Posted 1 year ago

“Great service”

Posted 1 year ago

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Ponsford is rated 4.9 based on 930 reviews