Ponsford Reviews

4.9 Rating 918 Reviews
99 %
of reviewers recommend Ponsford
4.9
Based on 918 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Ponsford Reviews

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022
Mr & Mrs Vickers
Ponsford 4 star review on 18th November 2021
Anonymous
Ponsford 4 star review on 18th November 2021
Anonymous
Ponsford 5 star review on 31st August 2021
Christopher Cave
Ponsford 5 star review on 26th May 2021
Amanda Edwards
Ponsford 5 star review on 26th May 2021
Amanda Edwards
Ponsford 5 star review on 7th January 2020
Ms Sharon Phelps
1
Anonymous
Anonymous  // 01/01/2019
Graeme and Dave fitted our carpets and did an excellent job. Polite and friendly and left the house spotless afterwards. Really knowledgeable and helpful when it came to moving furniture and removing doors. First class service from start to finish, would highly recommend Ponsford to anyone.
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Posted 11 months ago
Excellent customer service, always first class. Dave and Will were my carpet fitters and what a lovely people. Attention to detail second to none, very friendly and more importantly didn't excellent job. Very considerate, cleaned up when the fitting was finished and left absolutely no mess, they even hoovered the carpet! I'm absolutely over the moon! Would definitely use Ponsfords again, the only place to go for good quality and great customer service.
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Posted 1 year ago
Dear Jan. Thank you for taking the time to leave a wonderful review. We really do appreciate the feedback and will pass this along to our team. We hope to see you again soon! Ponsford Marketing Team
Posted 11 months ago
Bedroom carpet fitted by Dave, Paul and Will. Service second to none from visiting the shop to choose the carpet, measuring up and fitting. All staff really professional, polite and efficient. As always excellent. Highly recommended.
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Posted 1 year ago
Thank you for taking the time to leave a 5* review for our carpet team. We will pass along the fabulous feedback. Ponsford Marketing Team.
Posted 11 months ago
We recently purchased carpets from Ponsfords and the service was just perfect. The fitters (Graham and Connor), were polite and excellent at their job. (Thanks for the special finish on the bottom step Connor, it looks lovely). They were so good at finishing everything off I didn’t even have to vacuum! Thanks also to fitters Dave, Paul & Will who jumped in to help on the second day to ensure that the job was finished on time. Our carpets look amazing, thank you. We would never buy our carpets from anywhere else.
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Posted 1 year ago
Very happy with the excellent service provided by Craig and Rob. They gave a first class service in every way. Everyone we have dealt with has been extremely helpful.
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Posted 1 year ago
Thank you for the wonderful review! We will pass this on to our team. Ponsford Marketing Team
Posted 11 months ago
Rob and Andy were our delivery drivers. Both were excellent and did a great job despite some difficulties. Nothing was too difficult for them
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Posted 1 year ago
Dear, Spencer Thank you very much for a fantastic review. We will pass this on to the team. Ponsford Marketing Team.
Posted 1 year ago
Very happy with the efficient service provided by Rob and Andy delivering our new bed base and headboard as well as removing the old ones, all done cleanly, carefully and with a friendly manner.
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Posted 1 year ago
Dear Beth and Stefan, We are thrilled to hear about your experience with our team. We hope to see you again. Ponsford Marketing Team.
Posted 1 year ago
Brilliant service by Dave the carpet fitter. Small area of carpet replaced. Really friendly and professional.
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Posted 1 year ago
Graeme and Will fitted the carpet today. Highly professional , taking great care to ensure that the fitting was managed effectively. Very helpful and a credit to Ponsfords.
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Posted 1 year ago
Many thanks indeed to Graeme and Will who did a first class professional job fitting a carpet in a large living room and hall. They worked rapidly to help move furniture before and after the fitting, for which we were most grateful. They left everything very clean and tidy too. Graeme and Will were most considerate whilst working around us, and we very much appreciated their sense of humour and mutual banter which never intruded into the work in hand. They and Scott back at base were great ambassadors for an excellent family firm. From two extremely satisfied customers. 😁👍
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Posted 1 year ago
Andy & Rob delivered our Console table this morning and were excellent. They were very respectful, efficient and helpful., a great advert for Ponsfords service.
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Posted 1 year ago
Andy and Rob delivered and installed our new sofa. They were both very professional, polite and informative.
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Posted 1 year ago
The whole process from selection of appropriate furniture, through purchase, payment and delivery went smoothly. The shop was busy on the first day we went but once we found a salesperson, we were given useful and clear explanations of the products on offer to help us make a choice; the whole process of purchase was explained clearly without any undue pressure to buy. Our delivery men, Steve and Rob, were careful to avoid damage and coped well with the tight fit of the larger items through our doorway. They made sure we were happy with the product and its placement in the room before they left. Positive experience!
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Posted 1 year ago
Thanks to Dave and Paul for a great job in fitting my new carpet. Very professional in every way including clearing up and helping move furniture.
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Posted 1 year ago
New sofa looks great. Delivery lads Craig and Rob very informative and helpful.
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Posted 1 year ago
Thank you for a wonderful review. We hope to see you again soon. Ponsford Marketing Team.
Posted 1 year ago
Graeme & Connor fitted out staircase and landing carpet today. As per usual a first class service from Sheffields best. We’ve had Graeme in the past at previous properties and his standard of work is spot on. Connor is lucky to be learning from him.
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Posted 1 year ago
Mrs Booth. Paul and Dave fitted my sitting room carpet today. Paul had previously fitted Hall,stairs and landing last year. As on previous visit they were punctual, professional and on both occasions the result was of a very high standard. They had to contend with some heavy furniture whilst fitting the carpet. I would thoroughly recommend the carpet team from purchasing to fitting.
Helpful Report
Posted 1 year ago
Dear, Mrs. Booth. Thank you very much for such a wonderful review. We will pass this feedback on to the team. Ponsford Marketing Team
Posted 1 year ago
All staff are super helpful and friendly. Connor and Grahame who fitted our carpet were superb.
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Posted 1 year ago
Thank you for taking the time to leave a wonderful review. We value your feedback and will feed this back to our team. We hope to see you again soon. Ponsford Marketing Team.
Posted 1 year ago
12 months ago, I purchased a 3 piece suite from Ponsfords. I have always shopped for furniture here as I can usually rely on good quality furnishings. However, on this occasion the 3 piece suite was of an inferior quality. The foam , although not faulty, was of a poor quality and within weeks the cushions were sagging and looked as if it was 10 years old rather than new. I complained to Ponsford's and they contacted the manufacturers and they replaced the foam with what was supposed to be superior quality foam. Within weeks the cushions had deteriorated again and were looking old and saggy. Again I spoke to Ponsfords who gave me the name of an independent upholsterer, who I contacted and had the foam replaced with a superior quality foam at the cost of £348.00, which I am extremely satisfied with. I spoke to Ponsfords after this and asked if they would contribute towards the replacement cost. I was told that as the foam was not faulty they would not give any re-imbursement. I am unhappy that Ponsford's are now selling furnishings of such inferior quality and I shall not be shopping with them again.
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Posted 1 year ago
Efficient, polite,tidy. Excellent job.
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Posted 1 year ago
Thank you for your fantastic feedback. We hope to see you again soon.
Posted 1 year ago
Ponsford is rated 4.9 based on 918 reviews