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Ponsford Reviews

4.9 Rating 977 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

4.9

Based on 977 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Mr & Mrs Vickers

Ponsford 4 star review on 18th November 2021

Ponsford 4 star review on 18th November 2021

Ponsford 5 star review on 31st August 2021

Christopher Cave

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 7th January 2020

Ms Sharon Phelps

1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm extremely happy with the service, this is my second time coming to Ponsford and it's great to see the level of service remains the same high standard as before. Ponsford took the time to help me match the fabric and colours as best I can with my blinds and carpet (one fully decorated). I want to thank Rob and Craig who were very polite, moved the chair into my office and respectful of my house.”

Helpful Report

Posted 9 months ago

Dear Ashley, Thank you so much for the wonderful review. The Fama Kangou looks fabulous. We will pass the feedback to our teams. Ponsford Web Team

Posted 9 months ago

“Polite & professional service by all at Ponsfords. From shop staff to delivery and fitters, excellent old fashioned, top quality service.”

Posted 2 days ago

“Fantastic service offered by Ponsfords from taking the order through to the excellent fitting of my carpets. The carpet fitters did an incredible job, Graeme and Will went above and beyond and exceeded my expectations for the job. I’ve been a Ponsfords customer for over 25 years and they never fail to be the very best.”

Posted 1 week ago

“Graeme and Will made an excellent job of fitting the carpet in our through room. They were really helpful in removing and reinstalling the doors and some of our heavier items of furniture, for which we were very grateful.”

Posted 1 week ago

Dear David and Carol Thank you for leaving such a fantastic review for our carpet fitters and service. We hope to see you at Ponsford again soon. Ponsford Web Team.

Posted 1 week ago

“The two fellows came exactly on time as arranged . They were on the ball straight away. They worked as team very efficiently,Paul and Callum did all the heavy lifting . When removal of the old carpet and the fitting of the new one was done ,the room was left very clean. The furniture was replaced so overall we were very pleased with the job . No problems at all well done Ponsfords for your help in the process.”

Posted 1 week ago

Dear Mr & Mrs Mollins Thank you for leaving a wonderful 5* review. We appreciate the time taken to leave a review. Kindest regards, Ponsford Web Team.

Posted 1 week ago

“We recently purchased carpets for four bedrooms, landing and stairs from Ponsfords and have to say, having purchased from them in the past that, once again, we were extremely happy both with the quality of the product but also, and this is so important to us, the first-class standard of the professional fitting team and the in-store department sales team. The fitting team was led by Paul, assisted by Joe and Callum and the care that was taken throughout the whole fitting process was second to none. A query cropped up during the fitting regarding floor plates and Karl, the department manager, was ‘on it’ straight away and had even made a special trip to sort it before I could even have reasonably expected a telephone call response! Wow! We are very happy with the end result and would heartily recommend Ponsfords to everyone! Thank you everyone, we really appreciate your team effort! Excellent!”

Posted 2 weeks ago

Dear Joanne, Firstly thank you for choosing Ponsford for your carpet fitting. We are thrilled you are so happy with your 5* service provide. Secondly, thank you so much for providing fantastic feedback. We hope to see you at Ponsford again soon. Ponsford Web Team.

Posted 1 week ago

“Bedroom carpet fitted today by Graeme and Will who were professional, friendly and efficient. This is our 4th carpet from Ponsford and as usual the service from choosing a carpet in the shop, to ordering and fitting is excellent.”

Posted 2 weeks ago

Dear Lynne, Thank you for leaving a 5-star review for our carpet fitters and in-store service. We will pass along the feedback and hope to see you again soon :) Ponsford Marketing Team

Posted 1 week ago

“Very professional as you would expect from Ponsford’s. From the shop floor who were so helpful in helping me and advising me to which carpet to choose to the fitters who were very respectful of the home leaving everything perfectly finished. Thank you”

Posted 2 weeks ago

“We have just had our hall, stairs and landing recarpeted by Ponsfords and we are so pleased with the results! The carpet makes the space look so much bigger and has been fitted to a very high standard. Kudos to fitters Graeme and Will, who did an excellent job, were friendly, helpful and offered sound advice. From ordering to fitting all went smoothly. Also many thanks to Karl in the flooring department, for helping us decide the best options and also for getting the best fit for us, to save on costs. Great results all round - many thanks Ponsfords. Absolutely correct Karl!”

Posted 2 weeks ago

“Excellent customer service and fitting . Thanks to Paul and Callum and the carpet team”

Posted 2 weeks ago

“Paul, Callum, Graeme & Will our fitters. Excellent job that they did fitting our new landing & stairs carpet. Decided not to have boarding fitted under the underlay but not a problem & promptly refunded. They spotted a small leak in the downstairs toilet where they isolated the water supply & coming back to fit the carpet at a later date. Nothing was any trouble. Many thanks”

Posted 2 weeks ago

“A big thank you to the carpet team at Pondsfords, especially Andrew, Graeme and Will, for organising and installing our lovely new carpet. No mess, no drama, no problems, just a great job! Thank you for making it so easy!”

Posted 3 weeks ago

“Both carpet fitters went above and beyond and provided top quality service. If we could give honours both Paul and Callum would receive them. From the start of the process till the end Ponsford and the team have been exceptional.”

Posted 3 weeks ago

“We are very pleased with the service we recieved from Pondsfords when choosing our suite / carpets.delivery of the suite went like clockwork and as for the carpet fitting by Paul who we have had before was a pleasure to have him in our house”

Posted 3 weeks ago

“We liked the overall package provided by Ponsfords in the sale and fitting of a number of carpets in our house. We’ve used Ponsfords before and will continue to use them because they are a very reliable and professional outfit and you can be assured that when you order carpets from Ponsfords you will receive a quality product at a fair price and everyone involved in the supply and fit are extremely professional and friendly from Carl who came to measure and knows everything about carpets to our brilliant fitters Graeme and Will who went above and beyond helping us to move some furniture and bring back furniture after the carpets had been fitted where we would have struggled to carry such furniture. So thank you very much to the whole team, we are very happy with the product and service provided.”

Posted 4 weeks ago

“Paul and Callum were amazing. Professionalism 5* Politeness 5* Skill 5* Exceptional all round. Delighted with the job “faultless “. Jokes were pretty good too! Bev and Ken x”

Posted 4 weeks ago

Dear Bev and Ken, Thank you for providing such a wonderful 5* review. We will pass the feedback along to the team. Ponsford Web Team

Posted 1 week ago

“Graeme and Will fitted my lounge carpet yesterday thursday.thel laying of carpet was exellant.they put all the furniture back as i wanted ,left evrything clean and tidy.WELL DONE .”

Posted 1 month ago

“Graeme and Will made a first class job of fitting our dining room carpet yesterday. The whole process from choosing to fitting was painless and without a hitch. We have used them before so we knew what to expect! Without doubt the best carpet department in Sheffield.”

Posted 1 month ago

“Steve and Tom were absolutely fantastic! We had a particularly large sofa to take away and because of some alterations, it couldn’t go out the way it came in. They were really patient and very careful not to cause any damage when trying it for size. In the end they had to take one of the arms off the old sofa which they did with minimal mess and with good humour! The new sofa looks great and I was shown relevant labelling, pads were put on the feet to stop scratching. An excellent service, far out doing my expectations. Thank you both”

Posted 1 month ago

“Graeme and Will turned up in time were polite and friendly did a fantastic job and worked as quick as possible very impressed”

Posted 1 month ago

“Steve and Tom delivered my furniture on Monday 10th June. They were thoughtful and friendly. Very well delivered”

Posted 1 month ago

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Ponsford is rated 4.9 based on 977 reviews