Ponsford Reviews

4.9 Rating 990 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from salesman Gavin and superb service from the delivery gents. Had to make two trips and a bit of assembly but they did it with the smile. The sofa is that good that I’ve not left it all weekend. Brilliant all round.”

Helpful Report

Posted 2 years ago

“A big thankyou to Hakima you have been very helpful and I have been updated throughout reference my order. Looking forward to my delivery on Wednesday . Hakima has been very professional always very helpful and polite . many thanks”

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Posted 2 years ago

“I have nothing but praise for Ella Marie, its not often these days you deal with someone who is thorough and on top of their job. She answered every query I asked and I felt comfortable in selecting what was best for me and placing an order. Well done Ella, 10 out of 10 Kind regards Phil Martin”

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Posted 2 years ago

“Dear sir/Madam Shopping at ponsford was really successful. Especial thank you to Ella Maria who was extremely helpful and kind.”

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Posted 2 years ago

“Very pleased with my new carpets and bedroom furniture. Carpet fitters were brilliant, the old carpets and all packaging were lifted and taken away. New bed delivered and old bed taken away. Couldnt be more pleased.. Lovely staff, highly recommend.”

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Posted 2 years ago

“Ella Marie has made the journey so straight forward and hassle free. WOW !! brilliant service, i cannot recommend highly enough. Ella Marie kept me informed with the progress and where we are at. Well done Ella Marie, thank you so much for your help and guidance. If i need to buy any other furniture , my first port of call will be Ponsford.”

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Posted 2 years ago

“First class store with first class items and first class staff. Well done Ponsfords!!”

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Posted 2 years ago

“We were very pleased with our visit to Ponsford,the help we received from the staff especially Sarah was excellent, great knowledge and professional,can highly recommend.”

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Posted 2 years ago

“Very satisfied with the service and quality of the purchase of our two piece sweet .”

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Posted 2 years ago

“I received a very friendly, professional and friendly service and have no hesitation in recommending your company to family and friends.”

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Posted 2 years ago

“The before during and after sales service of staff at Pondsfords was exceptional. They were really interested in us getting exactly what we wanted and helped us with a genuine interest We are totally happy with our purchases and would definitely recommend them and use them ourselves in the future”

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Posted 2 years ago

“The whole experience of buying our new sofa was great. Ellie was really professional and helped us through the sales process, delivery and removal of our old sofa. Recommended.”

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Posted 2 years ago

“Shopping at Ponsford is such a pleasure. The store is huge with an amazing range of furniture, and the staff are unfailingly helpful, polite and knowledgeable. We have bought a number of items here, and we have been more than happy with the service we have received, both ordering and delivery. We also enjoy the coffee shop!”

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Posted 3 years ago

“Careful and early delivery of 2 leather sofas. Lovely quality. Can always trust Ponsfords.”

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Posted 3 years ago

“Never fail to deliver good service and high quality goods.”

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Posted 3 years ago

“I enjoy shopping in Ponsford and I always feel comfortable with both the service in the store and my purchase. I am happy with my new furniture and the care taken at the delivery with everything placed nicely.”

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Posted 3 years ago

“i bought a rise and recline chair for my ageing mum. excellent service from sales staff to the delivery people. Mums over the moon with the chair.”

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Posted 3 years ago

“There was a wide range of sofas at varying prices. We had great service in the showroom. Delivery was arranged easily at a convenient time”

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Posted 3 years ago

“We bought a new mattress from Hypnos . We live quite a distance from Sheffield but Andrew the salesman gave us really good advice about trying lots of different mattresses in the showroom and taking our time to find the right one . Andrew was very helpful it’s always a pleasure to spend time in the store and to have a coffee in the coffee shop upstairs . Delivery was excellent the men were very helpful and took the old mattress away . Arrived exactly when they said all in all a very good experience .”

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Posted 3 years ago

“Lovely family business, friendly staff and great furniture. Great after sales service too, you can shop with confidence.”

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Posted 3 years ago

Ponsford is rated 4.9 based on 990 reviews