Ponsford Reviews

4.9 Rating 990 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought two carpets. The excellent service began in the store with Karl and his knowledge and expert advice, with no pressure. We were able to reserve a carpet until the decoration was finished. Graeme and William fitted the carpets in a very professional manner and were very polite and considerate throughout. We would highly recommend Ponsfords for a faultless service from start to finish.”

Helpful Report

Posted 1 year ago

“Had three excellent carpet fitters on time and took great pride in their work and cleaned up after finishing. Cannot fault the service provided.”

Helpful Report

Posted 1 year ago

“Carpet expertly fitted by Paul, Dave and Will. They took great care in ensuring everything was done to the highest standard. It was a pleasure having the work done by them. Highly recommended.”

Helpful Report

Posted 1 year ago

“From receiving Karl’s no pressure, experienced advice and guidance on our initial passing visit through to Paul and Wills’ polite, respectful and very professional fitting, we found the whole process of purchasing our bedroom carpet from Ponsford straightforward, efficient and reassuringly good. Highly delighted with every aspect. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent service went above and beyond to get carpets fitted early for my friend coming out of hospital,Graeme and Paul was amazing tidied up after themselves and put furniture back in place.Thankyou”

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Posted 1 year ago

“Thanks to Graeme and Paul for an excellent job fitting our new bedroom carpet. Courteous and friendly, professional and efficient. Excellent customer service!”

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Posted 1 year ago

“Dave and Will were first class carpet fitters and we would like them to fit our next carpets. Polite, smartly dressed and efficient.”

Helpful Report

Posted 1 year ago

“Carpets fitted by Dave and Will and we would like them to fit the remainder. First class service and fitting. Polite, smart and efficient.”

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Posted 1 year ago

“Paul & Will did a really great job fitting carpets to our 4 bedrooms over a two week period. They were professional at all times but also friendly and informed us as to what was happening throughout. They also gave good advice and treated our home with the utmost respect. We wouldn't hesitate to recommend Ponsfords for carpets as the whole process from advice on carpet choices, measuring and fitting all went smoothly. Thank you.”

Helpful Report

Posted 1 year ago

“Excellent delivery service from Steve and Tom. Took great care manoeuvring the furniture into the house, protecting carpets and explaining aftercare etc. Have used Ponsford for many years and always very pleased with the service from all the staff.”

Helpful Report

Posted 1 year ago

“The whole carpet team did a great job. We would like to thank Paul and Will for doing an excellent job of fitting our stair carpet this week. Maureen and Frank Wright”

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Posted 1 year ago

“Greame and Connor did an excellent job fitting the new carpet last week. The sales team were excellent and gave us advise when choosing the carpet, Thank you”

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Posted 1 year ago

“Paul & Will fitted our bedroom carpet yesterday. They were friendly and professional and did an excellent job. We are very pleased with the carpet and how it looks.”

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Posted 1 year ago

“A pleasant experience visiting the showroom, no pressure but informative sales team. Pre delivery access inspection worked well with arms disconnected from sofas pre delivery as promised then reattached expertly on delivery. Delivery team took there time, lots of protective blankets, after care explained. Overall very happy.”

Helpful Report

Posted 1 year ago

“EXCELLENT SERVICE FROM STEVE & TOM DELIVERY TEAM.V”

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Posted 1 year ago

“Delivery review only Rob and Marino delivered our new Ercol sofa yesterday. They were on time, they were professional and friendly and mindful of their surroundings. Ie took their shoes off and took care with my staircase walls etc. The furniture arrived in covers for protection which they took away along with other packaging for recycling. Good experience so far… let’s see how the furniture holds up.”

Helpful Report

Posted 1 year ago

“Paul and Will came to fit our Landing and Stair carpet. We could not be happier, they did a excellent job. Highly recommend Ponsford's for carpets. From choosing our carpet to completion all went smoothly.”

Helpful Report

Posted 1 year ago

“Excellent sales experience: Received great guidance on choosing our sofa whilst given space and time to make a choice that we were confident with. Delivery time was as predicted, and the delivery guys Steve and Tom did an excellent job, being polite, friendly and respectful of the property.”

Helpful Report

Posted 1 year ago

“Conner and Graeme did an excellent job fitting a carpet experty, cleanly, rapidly and with their good humour and furniture shifting could not have been morehelpful. Scott's organisation completed what we've come to expect from Ponsfords Super Service. Many thanks to all.”

Helpful Report

Posted 1 year ago

“We found all the staff friendly and extremely helpful, particularly in the customers service and the delivery of our furniture. Craig & Tom did a fantastic job. many thanks to all concerned.”

Helpful Report

Posted 1 year ago

Ponsford is rated 4.9 based on 990 reviews