Ponsford Reviews

4.9 Rating 990 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and knowledgeable service at the store from the first visit to the final decision and purchase. Delivery of our sofas was on time and Steve and Tom were courteous and professional. Attention to detail at all stages.”

Helpful Report

Posted 10 months ago

“I love Ponsford! Amazing quality furniture at amazing prices! Last year, we bought an armchair, and loved it so much, we bought a leather sofa in the January sales this year. Arrived a couple weeks ago which was earlier than the expected delivery time - excellent! Our delivery team Mick and Mo were great, lovely to talk to, experienced and managed to get the sofa in the place with ease)which is saying something considering the tight corner they had to contend with in the garden!). Thank you Ponsford for everything, let's see what next year brings!”

Helpful Report

Posted 10 months ago

Dear, Laura Thank you for leaving a wonderful review for your new sofa and the delivery team! We look forward to seeing you again soon :) Ponsford Web Team

Posted 10 months ago

“I have just had the third carpet in as many weeks fitted by Graeme & William of Ponsfords. Once again the service,help and attention to detail by both men was excellent. They are an asset to Ponsfords. I am so grateful to them.”

Helpful Report

Posted 10 months ago

Dear Mrs Ashmore, Thank you for leaving a 5* review for our carpet team. We are thrilled you love it and are happy with the team :) We will pass the feedback along. Ponsford Web Team

Posted 10 months ago

“I would like to praise Andrew at Ponsfords for all his help and advice in the purchase of my new bed. Steve and Tom were brilliant in delivering and setting up my bed. Efficient, courteous and on time. Excellent service, thank you”

Helpful Report

Posted 10 months ago

“We very much appreciated Pondsford’s end to end service, from the knowledgeable and unpressured sales through to the excellent fitting service provided by the in house team. Carl was super helpful in guiding us to the right choice of carpet and Paul & Callum took great time and care with the fitting, with no complaints at receiving one cup of tea on what was surely a three cup installation.”

Helpful Report

Posted 10 months ago

“Brilliant service from start to finish. Della was lovely and very helpful keeping us up to date with a slight delay and she helped us choose the right sofa for us. Delivery was great, Steve and Marino were very careful and respectful of our home and were so friendly and kind. Thank you to all involved. Would highly recommend.”

Helpful Report

Posted 10 months ago

“First rate service from start to finish. Would not hesitate to buy again from Ponsford’s! Mick & Mo were so professional and polite and delivered our table and chairs with care.”

Helpful Report

Posted 11 months ago

“Paul and Callum did an excellent job fitting our stair carpet. They were both extremely professional. They came a few days prior to fitting to measure the kite winder and talk through the options. On the day of fitting they arrived promptly. We were impressed with their care and attention to detail. The finished job looks amazing.”

Helpful Report

Posted 11 months ago

“Steve & Tom delivered out furniture, they looked after everything and was pleasant with it. Thank you”

Helpful Report

Posted 11 months ago

Dear Julie, Thank you for leaving a 5* review for our team. We will pass along the wonderful feedback and hope to see you at Ponsford again soon :) Ponsford Web Team

Posted 11 months ago

“delivered furniture by Rob and Tom , nothing was too much trouble for them, highly satisfied”

Helpful Report

Posted 11 months ago

“I have today had a carpet fitted by Graeme & William of Ponsfords.This is the second carpet in two weeks fitted by the same team. Again the level of service was so excellent. They helped so very much with the furniture and the carpet looks lovely. I am more than satisfied.”

Helpful Report

Posted 11 months ago

Dear Mrs Ashmore. Thank you for leaving a fantastic review. We are delighted you are happy with the carpets and service provided. We hope to see you again soon :) Ponsford Web Team.

Posted 11 months ago

“Gramme and Callum fitted our new carpet on Friday 22nd March and we would like to express our heart felt thanks for all their efforts. The lifting and removal of our existing carpet and underlay, along with the movement of the furniture was done with due care and attention. On completion of laying our new carpet they replaced our furniture with great care before everything was completed to our satisfaction. Graeme is to be praised for the empathy shown towards me and my wife as we are not in the best of health. Please pass on our appreciation to Graeme for all his efforts and kind words. Kind regards Mr & Mrs K Pickering.”

Helpful Report

Posted 11 months ago

Dear Mr Pickering. Thank you for leaving a 5* review and lovely words for the team. We are so happy you are satisfied with the service provided. I will pass the feedback on to our team. We hope to see you again soon! Ponsford Web Team

Posted 11 months ago

“Steve and Tom were very respectful and placed the furniture where we wanted it. As always I would recommend them both and Ponsfords for the great service we experienced, job well done!”

Helpful Report

Posted 11 months ago

“The delivery team delivered during the agreed time slot today . The team were very polite and extremely helpful . A credit to the company .”

Helpful Report

Posted 11 months ago

“The staff instore have been very helpful and professional. Our delivery team Steve and Tom were absolute stars. They made sure all of the items they delivered were set up properly before they left. Really warm and friendly too. Thanks very much Marie and Emma”

Helpful Report

Posted 11 months ago

Dear Marie and Emma Thank you for leaving a five-star review for our delivery team, we do appreciate the feedback! :) We hope to see you again soon. Ponsford Web Team.

Posted 11 months ago

“Excellent carpet fitting in a 100 year old house.Very professional work by Graeme,Paul and Will fitting 2 bedroom carpets and hall stairs.The walls and floor were not true but they did an excellent job fitting carpets and underlay.Highly recommended”

Helpful Report

Posted 11 months ago

Dear Linda, Thank you for leaving a fantastic review for Graeme, Paul and Will. We will pass the feedback along and hope to see you again soon :) Ponsford Web Team.

Posted 11 months ago

“Graeme, Paul and Will have just fitted carpets in our Bedroom and Dressing room, they are efficient, polite and above all very professional. Thank You also to all the staff in the Carpet department including Karl and Scott, who provide a great service.”

Helpful Report

Posted 11 months ago

“I HAVE JUST HAD A LIVING ROOM CARPET FITTED BY GRAEME,PAUL AND CALLUM .A FABULOUS JOB DONE BY THE PROFESSIONALS, VERY UNDERSTANDING OF WHAT WAS NEEDED AND VERY HELPFUL .THEY ARE A CREDIT TO PONSFORDS.”

Helpful Report

Posted 11 months ago

Dear Mr Smith, Thank you for leaving the wonderful 5* for the Carpet team. We will pass along the kind words :) We hope to see you again soon. Ponsford Web Team.

Posted 11 months ago

“Despite being delayed Paul and Callum did an excellent job of reffitting the hall carpet. Would have them back anytime. Thank you Ponsfords.”

Helpful Report

Posted 11 months ago

“The team of Paul,Graeme,Will and Callum fitted 3 carpets. I would thoroughly recommend the team. Very thorough and professional service from the beginning to the end. Thankyou Jane”

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Posted 1 year ago

Ponsford is rated 4.9 based on 990 reviews