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Ponsford Reviews

4.9 Rating 935 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

4.9

Based on 935 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Mr & Mrs Vickers

Ponsford 4 star review on 18th November 2021

Ponsford 4 star review on 18th November 2021

Ponsford 5 star review on 31st August 2021

Christopher Cave

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 26th May 2021

Ponsford 5 star review on 7th January 2020

Ms Sharon Phelps

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many thanks to the carpet fitting team who completed the job. Carpeting, underlay and room dividers re hall stairs and landing. Exceptional job and workmanship. Very professional and friendly team whom completed final touches re tidying up . Would give an extra *if possible”

Posted 6 months ago

“Delivery on time. Pre delivery phone call. Overall excellent service”

Posted 6 months ago

“Great service and great delivery team. Rob and Craig were extremely helpful and professional. Higher recommend.”

Posted 6 months ago

“Choosing our new carpet and having it fitted has been a positive experience from beginning to end. Graeme fitted the carpet last week and did an excellent job. Friendly, helpful and he knows what he is doing.”

Posted 6 months ago

“Just to say thanks to ponsfords, and a,special thanks to carpet fitters Dave and Will fo doing an excellent job fitting ,respectful and very tidy. Thanks again.”

Posted 6 months ago

“Very efficient and chatty, very nice to have in the house”

Posted 6 months ago

“Excellent customer service & knowledgeable staff. Quality product delivered on time , delivery staff very informative about the product assembled & placed in the required position.”

Posted 6 months ago

Dear Mr Barker, Thank you for leaving a 5* review for our delivery team. We appreciate the feedback and will pass it along to the team. Ponsford Web team

Posted 6 months ago

“Hi Rob snd Tom delivered me a wonder leather recliner on Thursday. From buying I and delivery everything was exceptional Stuart basford”

Posted 7 months ago

“Paul and Dave fitted our lounge carpet 28/9 and upheld the standards associated with Ponsfords of quality and service. They were very helpful with putting furniture back and ensuring everything was cleared away and left ready for sitting down.”

Posted 7 months ago

“Excellent service as one comes to expect from Ponsfords. Craig and Tom, who delivered our bedroom furniture, were polite and very helpful, positioning the furniture where we required it”

Posted 7 months ago

“The carpet department team have been wonderful and I feel I know pretty much all of them well. Apart from being unfailingly polite, attentive and courteous throughout the whole process I have received excellent advice and now have a beautiful carpet laid on my stairs. I couldn't be more pleased, thank you so much to all the team and in particular to Karl who measured up, Will and Dave who did the uplift so I could paint the skirting board before the carpet went down and Graeme and Paul who did the fitting. They all worked so diligently with hardly a break and I have been left feeling confident about my choice of carpet and reassured of excellent aftercare should it be needed. Nothing has been too much trouble. Thank you Ponsfords!”

Posted 7 months ago

“Rob and Steve were the delivery team for us today. They were smart, careful and efficient and did an excellent job, thankyou.”

Posted 7 months ago

“The sales staff in-store were helpful and knowledgeable, price was good and quality appears to be good too, time will tell,. Delivery was on time and the delivery men , Steve and Craig, were friendly and professional. We will definitely shop at Ponsford again.”

Posted 7 months ago

“New leather sofa + snuggler delivered this morning by Rob & Tom. Excellent service arrived bang on time and took great care in getting the items into the house via the garden and conservatory. Covered the new carpet with blankets prior to bringing them in. Great service this morning and a great product that has been on order for many months. Thank you to everyone involved.”

Posted 7 months ago

“I recently ordered a new sofa and have to say the customer service was brilliant. I was served by Alex, who had huge knowledge of different styles, colour and fabrics and created them for me to see on computer. He was very patient, even though it took me ages to decide, so the whole experience was very positive. I would certainly shop there again and can't wait for the sofa to arrive!”

Posted 7 months ago

“Excellent service, both in the showroom- Hakima - and delivery - Rob and Craig.”

Posted 7 months ago

“Sales lady Sarah very kind and helpful, as were delivery men Steve and Rob. Good communication all along the line.”

Posted 7 months ago

“Dave and Will have done an excellent job fitting our dining room/lounge carpet. I love it. Many thanks for moving all the heavy furniture and putting it back. We are in our 70s so no way that we could have done it. Very friendly and efficient. So much choice at ponsfords of quality furniture to browse and all the staff are friendly and knowledgeable. Would highly recommend.”

Posted 7 months ago

“Graeme and Paul did an excellent job fitting our stairs and landing carpet, which was a bit of a challenge with pattern matching and going around corners. They were friendly and professional and we would definitely recommend.”

Posted 7 months ago

“Bob and Marino were friendly professional and efficient”

Posted 7 months ago

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Ponsford is rated 4.9 based on 935 reviews