Ponsford Reviews

4.9 Rating 993 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We visited ponsfords to purchase a Sofa and were not disappointed. The service has been faultless from start to finish. The customer service is fantastic and the staff are knowledgeable and professional, nothing is too much trouble. Polite and courteous delivery drivers too. Cannot recommend highly enough.”

Helpful Report

Posted 7 years ago

“We wanted to redecorate the living room, new curtains, carpets, lampshades, cushions, settee and chair. Ponsfords were very helpful in suggesting and matching items and coordinating delivery and fitting. A very good, personal service, keeping us informed throughout the process.”

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Posted 7 years ago

“The staff are always very helpful and knowledgeable, and there is a great selection of furniture and soft furnishings in store.”

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Posted 7 years ago

“The staff are always so welcoming and helpful. Excellent customer care!!”

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Posted 7 years ago

“Excellent service and helpful staff.”

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Posted 7 years ago

“We recently had two rooms, two side rooms and our stairs carpeted. The service received from all at Ponsfords was excellent and we found absolutely nothing to fault. We would use them again, and have done, without hesitation and would recommend their excellent carpet fitters as probably the best that we have experienced.”

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Posted 7 years ago

“Fantastic sofa. Great service and the delivery guys were brilliant.”

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Posted 7 years ago

“Staff were exceptionally helpful in dealing with the repair to a chair.”

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Posted 7 years ago

“Beautifully laid carpet, very well done. Fitters polite and professional. We are extremely pleased with our new carpet.”

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Posted 7 years ago

“Very professional service from everyone at Ponsford. Very pleasant experience buying the sofas & thoroughly love them both. Thank you for making our purchase an enjoyable one.”

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Posted 7 years ago

“Having traded with Ponsfords for 50+years and my Grandmother before me in 1932,. My children also make Ponsfords their first stop when buying furniture and carpets,I recommend them to everyone. What more can I say. Ponsfords have always gone the extra mile. Brilliant !!!”

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Posted 7 years ago

“Suraj Patel's customer service is impeccable and his knowledge on product past and present is immense.Their delivery team cannot do enough.Not only a great place to visit but they have a cafe lounge area as well👍”

Helpful Report

Posted 7 years ago

“Having previously bought from Pondsford we had no hesitation returning when a new mattress was required. We had a very good experience, no rush, no pressure and are very happy with our purchase. The delivery team were also first class, taking away our old mattress and placed the new one on our base.”

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Posted 7 years ago

“Helpful and informative staff. Always happy to shop there.”

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Posted 7 years ago

“HELPFUL STAFF IN CHOOSING OUR NEW BED BASE, NOT RUSHED OR PRESSURED DILIVERY WAS GREAT THE TWO DILIVERY MEN WERE EFFICIENT IN TAKING OUR OLD BASE AWAY AND BUILDING THE NEW ONE. THEY WERE HELPFUL AND POLITE. USUAL PONSFORD STANDARD AND THE REASON WE ALWAYS SHOP WITH YOU THANK YOU.”

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Posted 7 years ago

“Large selection of dining tables of different styles. No pressure to buy, very friendly staff. The dining table and chairs delivered at the time promised. Very pleased with the quality.”

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Posted 7 years ago

“I have always been 100% satisfied with quality and service.”

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Posted 7 years ago

“Excellent service from Ponsford. Great communication. Would recommend 😀”

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Posted 7 years ago

“We have shopped at Ponsfords for over 30years and have always been delighted by the attention courtesy and service we have received.”

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Posted 7 years ago

“Always very good quality furniture from Ponsford at realistic prices , staff always helpful , fabulous cafe. A truly friendly family business.”

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Posted 7 years ago

Ponsford is rated 4.9 based on 993 reviews