Ponsford Reviews

4.9 Rating 993 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been shopping at Ponsfords for the past 25 years.Each time we have been to the store it has been a real pleasure.The staff are very welcoming and very helpful.We have always been very satisfied with the furniture and accessories we have purchased. Mr Adrian Ponsfords who we have known for many years is a joy to see every time we go.We would and do recommend Ponsfords to all all friends.”

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Posted 7 years ago

“My purchase was a carpet for the hall, landing and stairs. We live in an old house, so we have a problem with a lack of straight lines. The staff at Ponsfords were very helpful in suggesting suitable carpets and let me take samples home. When the fitter came to measure he was very helpful in highlighting problems with some patterns (because of our lack of straight lines). All the staff in the showroom were helpful on my many visits before finally choosing a carpet. The fitters were good and careful to consult with us when cutting the striped carpet for our stairs. All in all a very good experience and I am very pleased with our carpet.”

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Posted 7 years ago

“Although based in leeds and never heard of Pondsford (I searched for calligaris stockists and Pondsford was their stockist) we have now bought several items of furniture and are really pleased with them, Della did a great job for us.”

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Posted 7 years ago

“Excellent service as always, helpful courteous, woman from delivery office at bit stroppy, but we all have bad days”

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Posted 7 years ago

“They always go the extra mile , extremely helpful with service second to none.”

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Posted 7 years ago

“very helpful; staff were lovely”

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Posted 7 years ago

“Very able and pleasant staff and efficient execution.”

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Posted 7 years ago

“Always very helpful and professional in every way. Great quality furniture, competitive on the price. Delivery staff also efficient and respectful of the home.”

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Posted 7 years ago

“We were very satisfied with the in store service when we purchased the Chair and Settee. Delivery time of about eight weeks was met. We live in London and had searched many stores without success, it was not until we came to Sheffield for the weekend visiting our family that we found what we were looking for. The same thing happened about 12 years ago when we purchased a new bed.”

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Posted 7 years ago

“Very good delivery service, and most helpful staff in the shop.”

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Posted 7 years ago

“Delivery on time driver rang for directions we are hard to find”

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Posted 7 years ago

“We have been looked after by Richard Marshall who has always been a pleasure to deal with.”

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Posted 7 years ago

“Huge choice of items at prices to suit all pockets. Spotlessly clean. Polite,friendly and helpful staff who are not overbearing. Great customer service. Best shop in Sheffield.”

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Posted 7 years ago

“Always happy to shop at Ponsfords. Very nice people to deal with no frills just good customer service the fitters were the same I always recommend Ponsfords to my friends”

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Posted 7 years ago

“Where do I start.... Comfortable, no pressure environment. Knowledgeable, professional and helpful people available when you need them. More choice than you can shake a stick at & even though we've got to wait a bit for the sofa, we know it'll be worth it. In the the meantime, the skilled, considerate, careful & thoughtful carpet fitters were superb. I never thought I'd ever be able to buy anything from Ponsfords but with careful choices (and a belting sale) I know where we'll be going back to now we've had the experience.”

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Posted 7 years ago

“Excellent product, good service, delivered on time & fitted brilliantly as expected.”

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Posted 8 years ago

“we had a carpet fitted on tuesday, superb job. i would reccomend ponsfords any time”

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Posted 8 years ago

“Great service, flexibility over delivery and helpful delivery guys”

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Posted 8 years ago

“It's always a pleasure to walk around your store such beautiful furniture on display and all the staff especially Denise are so friendly and welcoming. It just makes the shopping experience that little bit special.”

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Posted 8 years ago

“The sales experience was excellent”

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Posted 8 years ago

Ponsford is rated 4.9 based on 993 reviews