Our sofa and chairs were ordered feb 2014 and we were told there was an 8-10 week wait. 11 weeks later we hadn't heard anything so called to see where our furniture was. We were told it had missed the container and we would have to wait until late June! It is firstly poor service to promise something that was probably not possible in the first place but even poorer service to then not tell the customer it was delayed by 6 weeks. Premium prices for bargain basement service, go to Barker and Stone house where all the furniture is the same and thy have bigger buying power and stock reserves.