I had the most appalling recent experience with Pondsfords. I have been a loyal customer over the past 15 years spending in total in excess of £30,000. On 24th February I looked on their sale website and purchased a Tempur bed for £569.00 I paid a further £25 for delivery. All good or so I thought, however some 15 minutes later a representative from Pondsfords rang me telling me the price on the website was a mistake and the real price was £1300 but they would let me buy it for £1200. He refused to honour my purchase and referred it to his supervisor who stated that the real price was £1700 but I could buy it for £1050. I stated I was not happy with this situation and he said he would refer it to Mr Richard Pondsford himself. The following morning he rang to say Mr Pondsford would not honour my purchase. So I told him I would share my experience and would never patronise the shop again! Janis from Sheffield