Ponsford Reviews

4.9 Rating 918 Reviews
99 %
of reviewers recommend Ponsford
4.9
Based on 918 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Ponsford Reviews

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

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Ponsford 3 star review on 31st March 2022
Mr & Mrs Vickers
Ponsford 4 star review on 18th November 2021
Anonymous
Ponsford 4 star review on 18th November 2021
Anonymous
Ponsford 5 star review on 31st August 2021
Christopher Cave
Ponsford 5 star review on 26th May 2021
Amanda Edwards
Ponsford 5 star review on 26th May 2021
Amanda Edwards
Ponsford 5 star review on 7th January 2020
Ms Sharon Phelps
1
Anonymous
Anonymous  // 01/01/2019
Carpets fitted by Dave and Will and we would like them to fit the remainder. First class service and fitting. Polite, smart and efficient.
Helpful Report
Posted 9 months ago
Paul & Will did a really great job fitting carpets to our 4 bedrooms over a two week period. They were professional at all times but also friendly and informed us as to what was happening throughout. They also gave good advice and treated our home with the utmost respect. We wouldn't hesitate to recommend Ponsfords for carpets as the whole process from advice on carpet choices, measuring and fitting all went smoothly. Thank you.
Helpful Report
Posted 9 months ago
Excellent delivery service from Steve and Tom. Took great care manoeuvring the furniture into the house, protecting carpets and explaining aftercare etc. Have used Ponsford for many years and always very pleased with the service from all the staff.
Helpful Report
Posted 9 months ago
The whole carpet team did a great job. We would like to thank Paul and Will for doing an excellent job of fitting our stair carpet this week. Maureen and Frank Wright
Helpful Report
Posted 9 months ago
Greame and Connor did an excellent job fitting the new carpet last week. The sales team were excellent and gave us advise when choosing the carpet, Thank you
Helpful Report
Posted 9 months ago
Paul & Will fitted our bedroom carpet yesterday. They were friendly and professional and did an excellent job. We are very pleased with the carpet and how it looks.
Helpful Report
Posted 9 months ago
A pleasant experience visiting the showroom, no pressure but informative sales team. Pre delivery access inspection worked well with arms disconnected from sofas pre delivery as promised then reattached expertly on delivery. Delivery team took there time, lots of protective blankets, after care explained. Overall very happy.
Helpful Report
Posted 9 months ago
EXCELLENT SERVICE FROM STEVE & TOM DELIVERY TEAM.V
Helpful Report
Posted 9 months ago
Delivery review only Rob and Marino delivered our new Ercol sofa yesterday. They were on time, they were professional and friendly and mindful of their surroundings. Ie took their shoes off and took care with my staircase walls etc. The furniture arrived in covers for protection which they took away along with other packaging for recycling. Good experience so far… let’s see how the furniture holds up.
Helpful Report
Posted 9 months ago
Paul and Will came to fit our Landing and Stair carpet. We could not be happier, they did a excellent job. Highly recommend Ponsford's for carpets. From choosing our carpet to completion all went smoothly.
Helpful Report
Posted 10 months ago
Excellent sales experience: Received great guidance on choosing our sofa whilst given space and time to make a choice that we were confident with. Delivery time was as predicted, and the delivery guys Steve and Tom did an excellent job, being polite, friendly and respectful of the property.
Helpful Report
Posted 10 months ago
We bought a Natuzzi Sofa from Ponsford in June 2021, since then we have had to have someone out three times and still have issues with it. After buying furniture from them in the past, on this occasion we are very disappointed with this piece of furniture.
Helpful Report
Posted 10 months ago
Conner and Graeme did an excellent job fitting a carpet experty, cleanly, rapidly and with their good humour and furniture shifting could not have been morehelpful. Scott's organisation completed what we've come to expect from Ponsfords Super Service. Many thanks to all.
Helpful Report
Posted 10 months ago
We found all the staff friendly and extremely helpful, particularly in the customers service and the delivery of our furniture. Craig & Tom did a fantastic job. many thanks to all concerned.
Helpful Report
Posted 10 months ago
I now live in West Yorkshire but will always happily make a trip back to Ponsfords as the quality & service is absolutely unbeatable. The staff are so friendly, knowledgeable & nothing is too much trouble. This is consistent from the staff in the showroom itself, to the logistics & delivery team, who take such care ensuring items arrive in immaculate condition.
Helpful Report
Posted 10 months ago
Paul and Will did a first class job fitting our bedroom carpet. Not only did they do an excellent job of fitting but were extremely helpful and meticulously tidy. The whole service from the staff at Ponsfords has been great. I would highly recommend them
Helpful Report
Posted 10 months ago
After purchasing a living room carpet 18months ago which we were really happy with, we have also just had a new bedroom carpet from Ponsfords. Different team of fitters this time, Dave and William made an excellent job of the fitting. Have been a customer of Ponsfords 30+ years and can highly recommend them for quality and service.
Helpful Report
Posted 10 months ago
We have just had the lounge, dining room, hall, stairs and landing carpets fitted by the Ponsford team of Graeme, Paul and Connor. The team arrived on time, consulted us throughout the process, were very knowledgeable, nothing was too much trouble, were very polite and hard-working, and we are absolutely delighted with the finished result.
Helpful Report
Posted 10 months ago
Dave and Will laid a carpet for us. They were on time, very efficient, helpful and friendly. Very good ambassadors for Ponsford
Helpful Report
Posted 10 months ago
What a great team Graeme, Dave and Connor make and they are a real asset to Ponsford’s, nothing was too much trouble for them. Our hall stairs and landing carpet looks amazing and the extra little touches they added, especially the work Conner did making a seamless joint on the bottom step and the door strips they fitted, makes all the difference. Worth every penny, you definitely get what you pay for. They are so friendly and knowledgeable, top notch customer service guys and an excellent job. Thanks and sorry it’s late! Karen and Adrian Booth
Helpful Report
Posted 10 months ago
Ponsford is rated 4.9 based on 918 reviews