Ponsford Reviews

4.9 Rating 929 Reviews

99 %

of reviewers recommend Ponsford

Company Reviews

Metrics

Info

4.9

Based on 929 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Ponsford:

Suppliers of quality furniture and furnishings for over 125 years.

Visit Website

Phone:

0114 255 0075

Email:

sales@ponsford.co.uk

Location:

577-609 London Rd
Sheffield
S2 4HS

Write Your review

Tell us how Ponsford made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ponsford 3 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve and Tom really nice guys nothing too much trouble stayed and set our suite up. Very efficient.”

Helpful Report

Posted 6 months ago

“Steve and Tom from Ponsford's Delivery Team delivered our sofas this morning promptly at the time slot we were given. They were friendly and helpful and arranged the furniture in the areas we suggested. They covered the walk in areas with dust sheets. The service was professional and we can recommend it to others.”

Helpful Report

Posted 6 months ago

“Thank you to Craig and Steve who recently delivered our new settee and removed the old one. A quick, well organised service by a good humoured delivery team. Once again impeccable service from Ponsfords at every stage of the purchase and delivery process. Brilliant!”

Helpful Report

Posted 6 months ago

Dear Mrs Duvall. Thank you for leaving a wonderful 5* review. We will pass this along to the team. Ponsford Marketing Team.

Posted 6 months ago

“Graeme Paul & Nathan came to fit our carpets and were very professional hard working and friendly - very pleased . Thank you would definitely recommend”

Helpful Report

Posted 6 months ago

Thank you for leaving a 5* review for our Ponsford Carpet fitting team. We appreciate the feedback and look forward to seeing you again soon. Ponsford Marketing Team

Posted 6 months ago

“Exceptional delivery of my tables in perfect condition and fit perfectly into my home. Thanks again Ponsfords for your excellent service.”

Helpful Report

Posted 6 months ago

“I'm extremely happy with the service, this is my second time coming to Ponsford and it's great to see the level of service remains the same high standard as before. Ponsford took the time to help me match the fabric and colours as best I can with my blinds and carpet (one fully decorated). I want to thank Rob and Craig who were very polite, moved the chair into my office and respectful of my house.”

Helpful Report

Posted 6 months ago

Dear Ashley, Thank you so much for the wonderful review. The Fama Kangou looks fabulous. We will pass the feedback to our teams. Ponsford Web Team

Posted 6 months ago

“Great service from start to finish, new suite delivered today by Rob and Marino who were careful, polite and professional and even fitted felt pads to the feet as we have a solid wooden floor so thank you all.”

Helpful Report

Posted 6 months ago

“Steve and Tom delivered our suite today very nice men and very friendly team. Very helpful to.”

Helpful Report

Posted 6 months ago

“All wonderful , just had new sofa delivered by Rob and Craig , professional and courteous. Nothing is too much trouble for Ponsfords. I changed my mind a few times re this sofa and they were very understanding. My go to store every time I need something for my home”

Helpful Report

Posted 6 months ago

“Outstanding service. Friendly, informed, calm and very professional. I was very impressed, they went to a lot of trouble to make sure it could be put in place without damaging anything or removing the door. Thank you.”

Helpful Report

Posted 6 months ago

Thank you for a wonderful review. We value your feedback and we will pass this along to our team. We hope to see you again soon. Ponsford Web Team.

Posted 6 months ago

“On time delivery today from Ponsfords. Sofa delivered with a smile by Rob & Steve , great service all round. Thanks”

Helpful Report

Posted 6 months ago

Dear Mr Rooney, Thank you for leaving a 5* review for our delivery team. We appreciate the feedback and will pass it along to the team. Ponsford Web team

Posted 6 months ago

“Fitted an expensive carpet in a large complicated space and made a very good job of it throughout. The stairs required particular attention to detail and they look great. It was a team effort by Carl, Paul, Dave, Graeme, Will and Nathan. It was a big team and it was a big carpet.”

Helpful Report

Posted 6 months ago

Dear Mr Worrall. Thank you for leaving a fantastic review in regard to your carpet and fitting. We will pass this along to the team. We hope to see you at Ponsford again soon :) Ponsford Web Team

Posted 6 months ago

“the staff at the shop very good the carpet fitters,Dave,Graeme,Paul and Will were excellent.”

Helpful Report

Posted 6 months ago

“Excellent service starting with in store assistance to measuring by Carl (very knowledgeable and precise)and lastly perfect fitting by Graeme,Dave and Nathan lovely guys and quality service thank you”

Helpful Report

Posted 6 months ago

“Many thanks to the carpet fitting team who completed the job. Carpeting, underlay and room dividers re hall stairs and landing. Exceptional job and workmanship. Very professional and friendly team whom completed final touches re tidying up . Would give an extra *if possible”

Helpful Report

Posted 6 months ago

“Delivery on time. Pre delivery phone call. Overall excellent service”

Helpful Report

Posted 6 months ago

“Great service and great delivery team. Rob and Craig were extremely helpful and professional. Higher recommend.”

Helpful Report

Posted 6 months ago

“Choosing our new carpet and having it fitted has been a positive experience from beginning to end. Graeme fitted the carpet last week and did an excellent job. Friendly, helpful and he knows what he is doing.”

Helpful Report

Posted 6 months ago

“Just to say thanks to ponsfords, and a,special thanks to carpet fitters Dave and Will fo doing an excellent job fitting ,respectful and very tidy. Thanks again.”

Helpful Report

Posted 6 months ago

“Very efficient and chatty, very nice to have in the house”

Helpful Report

Posted 6 months ago

Ponsford is rated 4.9 based on 929 reviews